Customer Service School Nutrition
Resume:
KIERA DAVIS
************@*****.***
Powder Springs, GA 30127
Contact
Adept in stress management and attention to detail, I excelled at Marietta City School Nutrition and Dollar Tree, enhancing customer satisfaction and streamlining kitchen operations. Leveraging skills in conflict resolution and time management, I significantly contributed to team efficiency and product display innovation, establishing strong customer relationships and operational excellence. Motivated team player experienced in providing exceptional customer service. Proven ability to remain calm and professional in high-stress situations while being able to quickly and effectively resolve customer complaints. Possesses exceptional communication, organizational and multitasking skills. Committed to providing the highest quality service and creating a positive customer experience.
P r o f e s s i o n a l Summary
S k i l l s
Stress management Conflict Resolution
Assertiveness Attention to Detail
Time Management Dispute Resolution
COOK
MARIETTA CITY SCHOOL NUTRITION — Marietta, Georgia Aug 2022 - Present
CASHIER
MARIETTA CITY SCHOOL NUTRITION — Marietta, Georgia Aug 2022 - Present
E x p e r i e n c e
Maintained cleanliness and organization of kitchen equipment, appliances, and utensils. Demonstrated ability to work quickly and accurately in high-pressure environments. Cooked food according to recipes set by establishment. Monitored food items, maintaining minimum guidelines for temperature, taste, and quality. Assisted with food prep tasks, maximizing downtime during off-peak periods. Operated cash register and accurately processed payments, returns, and exchanges. Demonstrated excellent customer service skills while interacting with customers in a friendly manner. Accurately processed customer payments using cash, credit cards, and checks. Developed strong customer relationships to support satisfaction and loyalty.
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MERCHANDISE MANAGER
DOLLAR TREE — Powder Springs, Georgia
Apr 2021 - Jul 2023
CASHIER
DOLLAR TREE — Powder Springs, Georgia
May 2017 - Oct 2022
ASSISTANT MANAGER
DOLLAR TREE — Powder Springs, Georgia
May 2020 - May 2021
RECREATIONAL THERAPY INTERN
DEVEREUX GEORGIA — kennesaw, Georgia
Jun 2020 - Apr 2021
Managed the development of creative visual displays for products in stores. Ensured timely replenishment of stock by monitoring inventory levels across stores. Managed the setup of seasonal promotions across retail outlets according to planograms. Provided staff training on new merchandise arrivals or changes in policy and procedures. Created and maintained merchandise assortment plans, ensuring alignment with brand image, target market, and financial goals.
Operated cash register and accurately processed payments, returns, and exchanges. Performed opening and closing procedures, such as counting cash register, restocking, and cleaning. Helped restock shelves when necessary to maintain an organized display area. Developed strong customer relationships to support satisfaction and loyalty. Resolved customer complaints quickly and effectively while maintaining a high level of professionalism. Helped oversee the daily operations of the store, managing staff and inventory. Communicated with clients to address questions, concerns, and needs and provide quality customer service. Provided guidance and support to junior staff members during challenging situations. Liaised between managers and employees, communicating concerns and expectations to appropriate parties.
Integrated communication techniques into daily interactions with clients to foster positive relationships. Developed critical thinking skills when assessing new situations and making decisions regarding care plans. Researched innovative approaches for engaging patients in recreational activities that promote overall wellbeing.
Applied problem-solving strategies when faced with challenging situations or difficult behaviors from clients. Adapted quickly to changing environments and circumstances while maintaining composure under pressure. BACHELOR OF SCIENCE (B.S.) IN RECREATIONAL THERAPY May 2021 GEORGIA SOUTHERN UNIVERSITY — Statesboro, GA, US Education
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References available upon request
References
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