Customer Experience Delivery Driver
Resume:
Cynthia Coffey
Lynchburg, VA 24502
*******@*****.***
Strive each day to be an asset to my community, touching people’s lives with a joyful spirit and contributing largely with kindness, hard work ethic and professional talents. Keep an optimistic, helpful, upbeat attitude. Love working independently as well as being part of a team.
Professional Skills:
Cash Receipts; Cash Register
Communications Skills
Customer Service
Delivery Driver
Banking/Deposits, Change orders/Safe Counts
Stocking Product, Setting displays
Filing and office systems
Computer systems and applications
Leadership; Training others
Store Management
Resourceful
Problem solving
Work Experience:
Five Below, Lynchburg/Roanoke, VA
August 2018 – May 2024
Customer Experience Manager
Duties: Started as an associate, then Part Time Sales Lead, then Customer Experience Manager. Interim Store Manager for Roanoke store November 2023 through March 2024. Ran day to day operations when the SM was out, took care of customers, trained front end cashier team, kept drinks and candy stocked, recovered store, opened and closed store, nightly register and safe counts and deposits. Often stocked other parts of store.
Dunkin Donuts, Lynchburg, VA
May 2018 - August 2018
Duties: Overnight shift. Pull and frost doughnuts. Prep bagels and other morning foods before opening.
News Advance
October 2017 – March 2018
Newspaper Delivery
Duties: Gather all papers released from production. Add inserts to papers (coupons, sales papers, etc.) Deliver to specific companies, customers in residential areas, complexes/apartments, etc. Bagged individual papers when raining.
Cynthia Coffey
Page 2
Work Experience Continued:
Dominoes Pizza, Rustburg, VA
2014 – 2016
Duties: Delivered Pizzas; Cleanup & closed store
Towman, Towing Company
April 2014 – October 2014
Office Assistant
Duties: Reposess Company. Prepared paperwork for title loan companies to send tow truck for repossessed vehicles. Answered phone for towing and roadside assistance.
Salon De’ Colour
May 2008 – August 2013
Part-time Stylist
Duties: Cutting, styling, and waxing as clients scheduled. Assist other stylists with shampooing, colors, perm rinses. Mix color, finish perm procedures. Scheduled appointments for my clients and for other stylists. Eventually started also doing manicures and pedicures. Loved taking care of walk-in client needs.
Camp Co Circuit Court
May 2004 – April 2008
Deputy Clerk
Duties: Time stamp, document number and record land deeds, plats and property records. Issue marriage licenses, process payments, set up payment plans for criminal fines. Clerk for the day, assisting with dates in courtroom for cases continued, sentencing, etc. Keep written notes Judge speaks on but not limited to, typing up for court order. Batch out of money received from deeds, etc. and verify closing report. Drop deposit to bank.
Liberty University Police Department
August 2002 – May 2004
August 2002 Security Officer/Dispatcher: Dispatch to officers any calls or information pertaining to campus or students needing assistance. Verify location of officers to make sure they are safe and not needing assistance for any situations that may arise. Make copies and distribute to high ranking officers. Answer questions and direct people to the correct locations.
Records Officer: Locate parking tickets, add names to them based off student information or VCIN information.
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