Customer Service Package Handler
Resume:
Jennifer Hancock
Customer service rep
Spokane, WA 99208
********.******.*******@*****.***
Authorized to work in the US for any employer
Work Experience
Package Handler
FedEx Ground - Spokane Valley, WA
November 2023 to Present
Scan and loads packages to vans, Load Vans for routes that are going out that day Infant Teacher
KinderCare Learning Centers - Spokane, WA
December 2022 to October 2023
Assisted with taking care of infants, changed diapers and fed on demand. Package Handler
FedEx Ground - Spokane Valley, WA
April 2022 to November 2022
Scans and takes packages to proper area to be loaded into vans. Customer Service
Inspiro - Coeur d'Alene, ID
November 2021 to March 2022
Answer calls about billing and cable packages
Building rapport with customers in regards to their issues Resolve any issues they are having.
• Assisted customers with a warm and professional attitude
• Resolved customer information and complaints
Subject Matter Expert
Spokane
February 2016 to January 2019
Call center. INTERESTS
Achievements/Tasks
Subject Matter Expert (SME) Take calls, supervise the call floor, Interest Assist agents with coaching's, Coach agents, File reports, Data entry Temporary Operations Team Supervisor. Team Captain. Contact: Celeste Barns - 509-***-****
assistant teacher, child care giver
Childcare - Springfield, OH
March 2014 to September 2015
Springfield OH
Daycare/ school up to 5th grade
Achievements/Tasks
assistant teacher, child care giver, assisted with infants, toddlers.
Contact: Lindsey - 937-***-****
Education
Upper Columbia Academy - Spangle, WA
August 2007 to June 2009
High school diploma or GED
Skills
• SME
• Mcafee
• Customer service
• Bookkeeping
• Time management
• Documentation review
• Infant Care
• Teaching
• Childcare
• Toddler Care
• Nannying
• Administrative experience
• Babysitting
• Early Childhood Education
• Organizational Skills
• Customer service
• Bookkeeping
• Nannying
Certifications and Licenses
First Aid Certification
Contact this candidate