Customer Service Data Entry
Resume:
Jenna Larsen
Mount Dora, FL *****
***********@******.***
Work Experience
Senior Cashier
Harbor Freight Tools - Mount Dora, FL
December 2021 to Present
• Cash handling
• Running POS
• Assisting customers
• Truck Receiving
• Stalking the floor
• Achieving daily metrics
Customer Service Representative/Scheduler
Prestige Ford Mount Dora FL - Mount Dora, FL
July 2021 to December 2021
• Scheduling appointments,Returning customers calls as well as messages,giving updates/status on vehicle repairs
• Answering inbound/outbound calls
• Completing customer surveys
• Taking messages for advisors when unable to transfer calls etc.
• Calling customers when scheduled maintenance is required
• Assisted customers in person
• Explained products and benefits
• Operated the live chat
Assistant Manager
Ella Bella’s cleaning corporation - Orlando, FL
February 2018 to May 2021
• Creating invoices and adding new customers to Database or updating customers information in the system.
• Answering Inbound calls as well as making outbound calls to new customers.
• Outbound calls to customers for quotes on new customers homes as well as confirming already set appointments.
• Filing paperwork, Data entry,payroll,employees schedules. Administrative Assistant
Rainsoft - Orlando, FL
March 2011 to November 2017
• Data injury/updating paperwork /filing .
• Keeping track of salesforce
• Payroll/making schedules
• Making phone calls and receiving inbound calls
• Responsible for about 15 employees underneath me Education
GED
Westside Tech - Winter Garden, FL
August 2007 to May 2008
Skills
• Cold Calling
• Technical Support
• Upselling
• Negotiation
• Salesforce
• Account Management
• Google Docs
• Marketing
• Sales Management
• Communication skills
• Customer service
• Filing
• Accounts receivable
• Microsoft Excel
• Sales
• Microsoft Office
• Microsoft Word
• English
Awards
Senior cashier
May 2022
• Employee of the month
Additional Information
• Known for Working well under stress/pressure as well as known for a fast pace work skills with organization. Frequent user of Microsoft word XL office PowerPoint etc. also for going to google Drive documents etc.
• As well as excellent customer service skills and organization and working as a team and meeting time sensitive material
Contact this candidate