Customer Service Part-Time Sales
Resume:
Excellent customer service
Strong communication
(verbal and written)
Time management
Operations Officer, Bank Alfalah Ltd, Pakistan
Assisted customers with inquiries via phone and email, providing detailed and accurate information.
Supported the team in managing daily administrative tasks and maintaining a clean and organized work environment.
Developed strong communication skills by interacting with diverse customers. Marketing Management Student and friendly and knowledgeable professional with a strong background in customer service. Adept at answering customer inquiries, managing time effectively, and maintaining a well-organized environment. Eager to leverage customer service skills in a retail setting to provide excellent customer experiences and ensure smooth store operations
Handling refunds, exchanges,
and purchases
Strong communication skills
Strong interpersonal skills
Proactive and self-motivated
Exceptional organizational skills
The University of Arid Agriculture,Rawalpindi Pakistan Assisted project managers in planning and executing various projects. Collaborated with fellow lecturers to design course content and teaching policies. Tailored lectures to meet student needs, emphasizing skills and concepts necessary for professional and academic success.
Management Coordinator, Beli Literary and Cultural Society Scandinavia, Denmark
Languages
Organizational Skills
English
Urdu
Punjabi
Time management skills
Oct 2021 - Dec 2023
Mar 2015 - Dec 2019
July 2007 - Dec 2012
SUMMARY
******.********@*****.***,
Simcoe st, Winnipeg, Manitoba,R3G1W4
Riffat Ismail
PROFESSIONAL EXPERIENCE
KEY COMPETENCIES
Greeted customers warmly and assisted with inquiries, ensuring a positive customer experience.
Provided detailed information about services, promotions, and policies. Handled customer complaints and resolved issues promptly and efficiently. Managed time effectively to ensure all customer needs were met in a timely manner. MBA (International)
The University of Lahore, Pakistan
Masters of Philosophy (Management sciences)
Staffordshire University, England, UK
(2016-2019)
(2013-2014)
Language & Organizational Skills
Ability to multitask and prioritize tasks effectively Proficient in working as individual and with the teams References: Can be provided if required
EDUCATION
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