Blackwood, NJ *****
Phone 856-***-****
Roslyn Williams
Objective To utilize my skills, as well as my experience, in a challenging position.
Professional
Experience
April 2006-January 2024 Conduent, Cherry Hill, NJ 08002
CoSourcing Benefits Admin Analyst
Setting up new accounts for clients and team members.
Password resets for clients and team members accounts.
Logging in mailbox request from all clients to our Data Central system
and assigning them to team members.
Closing Data Central requests and updating information per clients and
team member’s request.
System Support for client and team members. Checking batch jobs to
make sure they were processed correctly. Running Call and Issue logs
thru the Golden 32 system and submitting the Excel report to the team.
Late Payments, following up on late payments for our clients and
sending emails to the team and clients.
Athene Client Project
Creating various access requests for the team and client, SMART forms, Access Point, Northern Trust and State Street Bank forms. Working on quarterly reports for team and client to add or remove access also helping with access issues for team and client.
Accounting Specialist
Preparing, researching and analyzing invoices in Elite Enterprise
System. Entering fixed fees entries in TaBs System, working with
Account Managers, updating and maintaining any changes for sixty
eight clients.
Responsible for sending out final invoices to all clients via email. And
helping with research of client payments.
Professional
Experience
1989-2005 Mars Financial Services LLC, Cherry Hill, NJ 08002
Senior Biller- Finance Department
Preparing hospital invoices for clients, payment postings for clients and
hospitals, department payroll. Entering accounts receivable into the
Great Plains system, verifying client placements, setting up new clients
from contracts.
Run reports for daily collections fees, staff weekly production, end of
month reports, trial balances, close and returns, client monthly
statements and invoices.
Professional
Experience
1975-1988 Midlantic National Bank/South Pennsauken, NJ 08110
Various Departments
Settlement Clerk-Transit Department-Encoding dollar amounts on
checks and deposits, making sure that the teller’s work settles, using
the S 3000 machine
Return Items Clerk-Return Items Department-Charging back return
checks to customer’s accounts. Typing forms and mailing them with
the returned checks to the customer, doing settlement to make sure
the charges equal, frequent telephone contact and filing.
Research Clerk-Tracing and Adjustment-Research work on film
machine, and micro fiche, working with debits and credits, federal
statements. Doing adjustments for encoding error, getting copies of
checks and statements, also error in-clearing research, typing
check/cash letters inquires to other banks.
Mac Card Clerk-ATM Department-Various settlement, cash, deposit
and ATM settlements, status customer’s ATM cards process Mac card
applications and type letters to customers.
Direct Deposit Clerk-ACH Department- Post credits and debits to
customer’s accounts; take computer disc to Computer Room to be
transmitted. Check accounts on Telex and IBM terminal, type return
letter to other banks, a great deal of telephone contact in ATM and
ACH department. Also handling ACH Government Reclamations,
returning Social Security, Veteran payments for deceased accounts.
Reviewing sign-up form for direct deposits and sending them out to the
proper agencies. Pep Plus Settlement and Federal Reserve Bank
adjustments telephone contact with branches and customers.
Education 1972-1975 Camden High School Camden, New Jersey
Business Courses: Accounting, Bookkeeping, Typing
Reference Available Upon Request