Customer Service Social Media

SARABJEET KAUR

Address: *** ******** *****,

Chatham, ON N7M6L2

E-mail: ******************@*****.***

Mobile: +1-519-***-****

OBJECTIVE

I am looking forward to an opportunity in an atmosphere where I can make a difference and not just be another payroll figure, with an ambitious pace and desire to scale the peaks of professional excellence. EDUCATIONAL QUALIFICATIONS

• 10th from Smt. Surjit Kaur Memorial School, Bathinda, Punjab with 83%. (2018-2019)

• 12th from Government Senior Secondary Education, Bathinda, Punjab with 83.6%. (2020-2021) SUMMARY OF QUALIFICATIONS

• Possess excellent interpersonal and communication skills.

• Ability to take decisions and work on them effectively.

• Quick learner.

• Excellent planning skills and multitasking when needed.

• Possess good leadership skills.

• Very persistent and punctual with my work.

• Excellent team player and willing to collaborate effectively with different people of diverse backgrounds.

• Proficient with Microsoft office applications such as MS office, MS word etc.

• Fluent in reading, writing, and speaking English, Hindi, and Punjabi.

• Very honest, active listener, professional and compassionate in my work. EXPERIENCE

D-Mart (Bathinda, India) (September 2021- November 2021) Role: Customer Service Representative

• Resolve customer complaints via phone, email, or social media.

• Use telephone to reach out to customers

• Greet customers warmly and ascertain problems or reason for calling.

• Assist with placement of orders, refunds, or exchanges. Big Bazaar (Bathinda, India) (January 2022- March 2022) Role: Cashier

• Registers sales on a cash register by scanning items, itemizing, and totaling customers purchases.

• Assisted customers with locating items

• Stocking the unloaded items on their designated places.

• Customer Service includes handling questions and concerns. AVAILABILITY

MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY SUNDAY After 4pm After 2 pm After 7pm

Full day

available

After

1pm

Full day

available

Full day

available

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