Medical Assistant Customer Service

Amanda Thompson Grovetown, GA *****

706-***-**** *****************@*****.***

PROFESSIONAL SUMMARY Organized, detail-oriented, and self-motivated personal assistant with extensive office management experience. Proficient and energetic organizer with excellent written and verbal communication skills and ability to manage staff, appointment schedules, and customer communications.

EDUCATION

Certified EKG Technician, Helm’s Career Education (HCE) – Augusta, GA April 2024

Medical Assistant Certificate, Virginia College – Augusta, GA Month? 2018

PROFESSIONAL EXPERIENCE

Packer

Amazon Appling, GA November 2021 – June 2022

Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.

Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through the warehouse.

Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.

Measured product sizes, packaging equipment needed and packaging options.

Monitored outgoing packages for proper labels and accurate address information.

Completed daily orders with expert picking and packaging of shipment.

Complied with safety, health, and environmental regulations as prescribed by law.

Support Staff/Health Aide

Remain At Home Healthcare, Harlem, GA Month? 2019 – Month? 2022

Scheduled interviews for new hires and administered their drug test.

Ensured that daily meals were prepared in accordance with patient dietary restrictions.

Assisted patients with daily activities, including light housekeeping.

Provided transportation to and from medical appointments.

Prepared daily reports of patient activities.

Ensured that patients took daily medications.

Customer Service Representative

Circle K Grovetown, GA Month? 2013 – Month? 2018

Attended, cleaned, and monitored gas station, prepared food, stocked shelves, and took inventory.

Established strong customer service skills through daily, frequent interactions with shoppers.

Attained valuable 'client-provider' relationship experience by developing and maintaining relationships with store regulars.

Formed a basic understanding of business dialogue through interactions with both management members and vendors.

Used computer software to compute and record trans and calculated total.

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