April Grove
Glen Burnie, MD *****
**********@*****.***
Accomplished and energetic business office assistant with a solid history of achievement in clerical. Motivated leader with strong organized and prioritization abilities. Areas of expertise include billing, answering telephone and multi-tasking.
Authorized to work in the US for any employer
Work Experience
Coin Lead.
Brinks - Annapolis Junction, MD
February 2016 to October 2023
● Time Management
● performing a critical function that requires both attention to detail
● Communicate to the big customers (major banks)
● Create routes from main branch to the foreign carriers
● Performing credits and debits on a daily
● Payroll
● Managing the floor
● Dedicated Team Player
● Verifying deposits
Administrative Assistant
University of Maryland - Linthicum, MD
September 2014 to August 2015
● Made copies, sent faxes and also organized files
● Used Microsoft Word and Excel
● Scheduled Appointments
● Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
● Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer. Shift supervisor
Wendys-Hanover - MD
February 2009 to July 2014
● Prepare a variety of foods, such as meats, vegetables, desserts, according to customers’ orders or supervisors’ instructions, following approved procedures.
● Take and record the temperature of food and food storage areas such as refrigerators and freezers. ● Keep records of the quantities of food used.
● Operate cash register, handle money, and give correct change.
● Count money and make bank deposits.
● Maintain food and equipment inventories, and keep inventory records. Billing Clerk
Swan Secure Products - Baltimore, MD
September 2004 to October 2008
● Organized files
● Developed spreadsheets
● Faxed receipts, and scanned documents
● Made copies, sent faxes, and handled all incoming and outgoing correspondence ● Dispersed incoming mail to correct recipients throughout the office.
● Managed a high volume incoming calls while handling in-person inquiries from customers ● Microsoft Office Excel spreadsheet Professional
● Time Management
● Self-Directed Strong Problem Solver
● Managed the receptionist area, including greeting visitors and responding to telephone and in person requests for information.
● Dedicated Team Player
● Billing and Coding Proofreading
● Meeting Planning
Education
High School Diploma in Business Office Administrative Coursework Northeast Senior High School - Pasadena, MD
June 2005
Skills
● Active Listening
● Multi-tasking
● Critical Thinking
● Coordination
● Active Learning
● Learning Strategies
● Judgement and Decision Making
● Clerical
● Strong Leadership
● Debits & Credits
● Microsoft Outlook
● Customer service