Loan Processor Real Estate
Resume:
Robyn Shunnara
Chandler, AZ *****
480-***-**** - *********@*****.***
Professional Summary
Talented Sr Loan Processor knowledgeable in current Real Estate loan market guidelines. Proficient time manager and collaborative team player trained in loan and underwriting processes. Proficient with FHA, VA, USDA, Fannie Mae, Freddie Mac Non-QM and Jumbo loan products. Results-oriented and highly effective at coordinating documents and processes between departments, and loan partners. Expert negotiator, problem solver and organizer. Over 20 years of experience in loan processing and mortgage qualifying.
Accomplishments
Supervised team of 13 staff members.
Collaborated with team of Corporate Operations Managers in the development of Up-Front Underwriting procedures/Policy.
Documented and resolved pipeline management for processing staff which led to increased bandwidth.
Participate in presentations during monthly branch meetings to present any Investor/Agency, program changes and provide educational information to operations and sales staff.
Skills
oLoan Processing Proficiency
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oStrong attention to detail
oEffective Time Management
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oFraud Detection Awareness
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oAdaptability to Change
oRegulatory Compliance Knowledge
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oInterpersonal relationship building
oProficient in Encompass, ALLREGS, DU/LP/GUS
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oPipeline Management Know-How
oTeamwork and Collaboration
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oDedicated Work Ethic
Work History
03/2024 to Current
Sr Loan Processor
DML Mortgage – Gilbert, AZ
Established strong relationships with lenders, title companies, and borrowers for smooth loan transactions.
Proactively identified potential issues within applications, taking necessary steps to rectify them before submission for approval.
Managed a high-volume pipeline of loans, consistently meeting deadlines and maintaining accuracy in documentation.
Streamlined loan processing by implementing efficient workflow systems and task prioritization.
Developed a comprehensive understanding of various lender guidelines which helped expedite loan approvals.
Assisted in training junior loan processors, resulting in increased productivity across the team.
Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
Maintained compliance with federal regulations by meticulously reviewing all loan documents, ensuring accuracy, and completeness.
Consistently met or exceeded monthly performance metrics, contributing to overall team success in achieving departmental goals.
07/2017 to 03/2024
Sr Loan Processor/Operations Manager/Processing Manager
V.I.P Mortgage Inc – Scottsdale, AZ
Established strong relationships with lenders, title companies, and borrowers for smooth loan transactions.
Proactively identified potential issues within applications, taking necessary steps to rectify them before submission for approval.
Maintained compliance with federal regulations by meticulously reviewing all loan documents, ensuring accuracy, and completeness.
Prepared documents for underwriting by verifying client income, credit reports, and other information.
Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
Improved interdepartmental communication by initiating regular meetings between key stakeholders involved in the lending process.
Leveraged industry knowledge to provide expert guidance on loan products best suited for borrower needs, enhancing customer satisfaction levels.
Coordinated seamlessly with sales teams to ensure proper alignment of expectations and timelines between clients and internal departments.
Reduced loan processing time by developing and employing standardized documentation procedures.
Assisted in training junior loan processors, resulting in increased productivity across the team.
Streamlined loan processing by implementing efficient workflow systems and task prioritization.
Managed a high-volume pipeline of loans, consistently meeting deadlines and maintaining accuracy in documentation.
Evaluated approvals against established bank and government lending standards.
Consistently met or exceeded monthly performance metrics, contributing to overall team success in achieving departmental goals.
Mentored new hires within the loan processing team, fostering a culture of knowledge sharing and continuous improvement.
Collaborated with underwriting team to ensure accurate risk assessment and appropriate loan approvals.
Collaborated with loan officers to develop strategies for managing loan application processing.
Set up and completed loan submission packages.
Utilized loan origination software to process and track loan applications.
01/2012 to 07/2017
Loan Processor
Primary Residential Mortgage Inc – Tempe, AZ
Ensured accuracy of client information, verifying data collected during the application process and updating records as needed.
Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
Set up and completed loan submission packages.
Assisted loan officers with origination and closing processes to Fastrack procedures and promote teamwork.
Prepared documents for underwriting by verifying client income, credit reports, and other information.
Promoted a positive work environment through effective communication skills and teamwork initiatives.
Managed multiple loans simultaneously ensuring timely completion of each task assigned without compromising on compliance or quality standards.
Collaborated with other departments including sales, underwriting, legal teams for seamless coordination during the entire loan cycle process.
Improved loan processing efficiency by streamlining documentation and communication procedures.
Maintained compliance with federal, state, and company regulations through regular review of updated guidelines.
Provided exceptional customer service by addressing borrower concerns and resolving issues in a timely manner.
Education
05/1997
High School Diploma
North Polk High School - Alleman, IA
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