Customer Service Representative
Resume:
Emily Stone
Birmingham, AL *****
**************@*****.***
Authorized to work in the US for any employer
Work Experience
Store Associate
Dollar General
January 2021 to March 2022
Managed and ran cash register, stocked goods.
Customer Service Representative
Turner Food Systems - Birmingham, AL
March 2014 to December 2017
Reached out to potential clients to give information about the catering company & would schedule events. I also would provide follow up calls.
Pizza Delivery Driver/ CSR
Papa Johns Pizza - Hueytown, AL
July 2012 to October 2013
Prepped and delivered customers food.
Engaged with carry-out customers as I rang up their orders and cashed them out. Education
Certified Phlebotomy Technician in Phlebotomy
Healthcare Connections LLC. - McCalla, AL
June 2015 to July 2015
High school or equivalent
rock creek academy - Rock Creek, AL
August 2010 to May 2014
Skills
• Phlebotomy
• Patient Care
• Venipuncture
• Laboratory Experience
• Experience Administering Injections
• Vital Signs
• Customer Service & Support (3 years)
• Cash register
• Cash handling
Languages
• English - Expert
Assessments
Customer focus & orientation — Proficient
May 2022
Responding to customer situations with sensitivity Full results: Proficient
Customer service — Proficient
May 2022
Identifying and resolving common customer issues
Full results: Proficient
Work style: Reliability — Proficient
May 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Sales skills — Completed
December 2022
Influencing and negotiating with customers
Full results: Completed
Front desk agent (hotel) — Proficient
October 2022
Selecting hotel rooms based on requests and identifying errors in hotel data Full results: Proficient
Retail customer service — Proficient
November 2022
Responding to customer situations in a retail setting Full results: Proficient
Cleaner fit — Proficient
December 2022
Measures the traits that are important for successful cleaners Full results: Proficient
Early childhood development — Proficient
December 2022
Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate