Medical Assistant Patient Care

Francielys Maria Mejia Bernal

Contact#: 786-***-****

Email: *************@*****.***

Location: New Brunswick, NJ

OBJECTIVE: Certified phlebotomist with a passion for precision and patient care, seeking a role in a healthcare setting where I can utilize my skills to contribute to a positive patient experience. Dedicated to providing compassionate blood collection services on a full-time, part-time, or per diem basis, while continuously striving for excellence in every aspect of my work. SKILLS

● Bilingual - English/Spanish ● Infection Control & Safety Practices

● Venipuncture & Capillary Techniques ● Blood Collection Techniques (Butterfly/Straight Needles)

● Specimen Handling/Processing ● Vein Assessment

● Basic Medical Terminology ● Problem Solving & Critical Thinking

● Blood Culture Collection ● Efficient Attention to Detail CERTIFICATIONS:

K&G Career Academy, Vocational School, NJ - Certified Phlebotomy Technician (2024) CPR/BLS Certified - American Heart Association (AHA) Florida Career College - Medical Assistant Certificate, FL (01/2020) National Heathcareer Association (NHA) - Phlebotomy Technician National Certification (Pending Completion) PROFESSIONAL EXPERIENCE:

Associate/Trainer, ShipMonk, Dayton NJ (07/2022 - Current) Ensuring all employees adhere to safety protocols and procedures to maintain a safe working environment. Leading by example and providing guidance and support to team members to help them achieve their goals. Analyzing data related to shipping and inventory to identify trends and inefficiencies and make informed decisions. Overseeing the organization and tracking of inventory to ensure accurate stock levels. Utilizing various software systems and technology to track inventory, process shipments, and analyze data. Onboarding new employees, and teaching them about company policies, procedures, and software systems. Ensuring that all tasks are completed accurately and efficiently according to company standards. Quality Control Clerk, Pitney Bowes, Monroe NJ (10/2020 - 07/2022) Responsible for inspecting products and samples for defects, ensuring they meet quality standards and regulatory requirements before shipping, operating testing equipment and machinery to conduct quality control tests. Maintain detailed records of inspection results and quality issues to identify trends, track performance, and make data-driven decisions.

Investigating and resolving quality issues as they arise with problem-solving skills and attention to detail. Working closely to collaborate with other departments such as production, engineering, and customer service to address quality concerns and implement improvements.

Ensuring that equipment and workspaces are properly sanitized and sterilized to maintain cleanliness and prevent contamination.

EDUCATION:

Berkeley College - Medical Assistant Degree, NJ (08/2023) AWARDS/ACHIEVEMENTS:

● Manager of JF Cleaning Services LLC

● Recognized as a reliable and responsible employee at Pitney Bowes REFERENCES:

Human Resources Valery Vega - 609-***-****

Supervisor Mario Roman - 732-***-****

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