Customer Service Data Entry

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take

on added responsibilities to meet team goals. Hands-on Software Architect with extensive experience developing and

supporting mission critical applications. Purpose-driven professional active in engaging, training and mentoring others.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every

customer a positive and memorable experience.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional

interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

¢ — Scheduling and calendar management e — Prioritization and time management

e Data entry and database software e Microsoft 365 Suite (Excel, Outlook, Teams,

* Research and data analysis PowerPoint, etc.)

Baktt / Wells Fargo Travel specialist - Atlanta, GA 07/2022 - 09/2023

e Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

e Understood and followed oral and written directions.

e Demonstrated leadership by making improvements to work processes and helping to train others.

e Planned and completed group projects, working smoothly with others To conduct research on credits /flight details

to book travel for customers

Administrative Admin / Robert Half - Atlanta, GA 01/2021 - 12/2022

e America Mart -Buyer Services -fill out excel spreadsheets of data entry for interactions with customers,approving

or denying request of business partnership based off of legal documents such as EIN Tax number, LLC. Business

license Ect.

e Equity Prime Mortgage- Receptionist. managed multiple task Answered incoming calls in a professional and polite

manner,

e Organized daily office operations such as filing paperwork, ordering supplies, and setting up meeting spaces.

e Managed the distribution of incoming mail, faxes, and packages.

Lead CSR Audiologist Assistant / Hearing Life - Atlanta, GA 10/2020 - 04/2021

e Updated account information to maintain customer records.

e Answered product and service questions and cross sell

¢ — Created and maintained detailed database

e Booked appointments, update calendars, respond to emails as well as placing inbound and outbound calls to

confirm appointments

Banker Remote / Teleperformance - Atlanta, GA 05/2020 - 01/2021

Contact this candidate