Jillian Hagen
518-***-**** ***********@*****.***
Passionate and adaptable medical laboratory science intern with the endeavor to achieve ASCP certification and New York State licensure in the coming months. Diligent, detail-oriented, and well-versed in complex medical testing and analysis with a team-oriented mentality and dedication to high quality patient care. EXPERIENCE
Anatomic Pathology Laboratory Assistant Albany, NY St. Peter’s Hospital December 2022 - June 2023
● Received and accessioned tissue specimens utilizing Epic Beaker while verifying correct specimen collection requirements and accurate labeling
● Performed sendout duties for patient specimens including packaging and documenting tracking information
● Adhered to laboratory safety protocols to ensure proper handling, storage, and disposal of hazardous materials
● Maintained an organized work area with adequate supplies and reagents, driving efficient laboratory operations
Blood Bank Laboratory Assistant Albany, NY
Albany Medical Center August 2021 - June 2023
● Ordered requested blood bank tests in Sunquest Information Systems and prepared specimens for analysis
● Answered phone calls and communicated with physicians and nurses regarding patient test information
● Allocated and issued blood and tissue products to patients, utilizing the pneumatic tube system and TUG robots
● Assisted in a fast-paced laboratory environment by readying blood products for massive transfusion protocols, emergency releases, and Level 1 traumas
● Supervised and trained newly hired laboratory assistants Training Associate Glenmont, NY
Panera Bread September 2019 - August 2021
● Took customer orders, accepted transaction payments, answered phone calls, maintained a clean dining area, and prepared food and drinks
● Delivered fast, friendly, and knowledgeable service in response to customer questions and complaints
● Trained new team members on company standards and proper procedures in the areas of food and beverage preparation, customer service, money handling, and cleaning roles. EDUCATION
School of Medical Laboratory Science Pittsfield, MA Berkshire Medical Center Expected graduation June 2024 Bachelor of Science in Medical Laboratory Science Albany, NY The College of Saint Rose May 2024
High School Diploma Ravena, NY
Ravena Coeymans Selkirk High School June 2020
CERTIFICATION
● Eligible for ASCP MLS certification in June 2024