Customer Service Independent Contractor
Resume:
Millbury,MA
**************@*****.***
Al Mckenney
SKILLS:
● Multilingual- Able to speak and understand- French, English, Wolof and Poular (
the last two are West African Dialects) due to residency overseas in various
location until permanently residing in Massachusetts in 2000.
● Management skills in a variety of settings
● Punctual and timely
● Problem solver
● Responsible
● Interpersonal skills
● Customer service skills
● Leadership
● Multi-tasker
● Communication
WORK EXPERIENCE:
Independent contracting
Construction Assistant for an independent contractor
(January 2023- November 2024)
● Assisting the owner with various homeowner construction projects and repairs.
● Interior and exterior house painting
● Wall, floor and roof repair and construction.
● Installation and foundation repair.
Millbury Public Schools
Maintenance Staff
(September 2018- January 2023)
● Ensuring schools were thoroughly sanitized and up to code for student learning.
● Ensured all safety devices in the school setting were functional and working
properly.
● Training new staff.
● Working with staff on large projects and classroom reconstruction.
● Set up and clean up for large school events.
Pizza Chef, Millbury, MA
Delivery and preparation staff
(August 2013- August 2018)
● Ensured orders were prepared correctly.
● Trained any new employees.
● Responsible for timely delivery of entrees.
● Ensured stock was filled.
Safeway Transportation
Elder Patient Driver
(January 2012- July 2013)
● Responsible for safely and efficiently transporting elderly patients to doctors
appointments.
● Responsible for ensuring all passengers had the required paperwork to attend
their doctors appointment.
DJC Construction
General Contractor
(March 2010 - September 2012)
This job required I carried out a myriad of responsibilities including:
● Painting
● Measuring spaces in houses.
● Installation and repair of roofing.
● Various home repairs such as, fixing water damage, damage to floors and
structural home damage.
Robert F. Kennedy Children's Action Corps
Behavioral Teaching Assistant
( May 2009- September 2010)
● Monitored children's behaviors and interactions with other residents at the unit.
● Monitored children's behavior during academic class time,
● Assisted students in accessing the curriculum help them answer questions on
the curriculum at the time.
● If negative behaviors occurred, I was responsible for writing a detailed action plan
for the incident.
● When a student’s behavior was escalated, I would employ new de-escalation
techniques so that students would be able to integrate back to the classroom.
● These types of students require specific rules, expectations and routines which I
was able to carry out each day to ensure behavioral and academic regulation.
T.T.P Painting Co.
Painting and Construction Foreman
(May 2004- August 2008)
● Forman
● Supervisor of 5 staff members.
● Supervisor of all building projects.
● Handled all company finances.
● Provided professional customer service.
J.T's Corner Store
Store Clerk
(January 2005- January 2006)
● Convenience store cashier.
● Individual store management responsibilities.
● Stocking shelves.
● In charge of managing cash input and output at the end of each shift.
Curry College Weight Room Manager
Campus Weight Room Manager
(June 2005- May 2009)
● Monitor weight room clientele.
● Ensure students were following weight room regulations.
● Responsible for student check in and check out.
● Responsible for ensuring students use all equipment and machines safely.
● Responsible for ensuring weight room equipment was not damaged.
EDUCATION:
● Curry College, Milton, MA: Bachelor of Arts in Criminal Justice, (2005-2009)
● Millbury Memorial Jr/Sr High School Graduate (2001- 2005)
TRAININGS AND CERTIFICATIONS:
● TCI Training
● NYPUM
● Boundaries Training
● Canoe Safety Certified
● CPR Certified
● Restraint trained and recertified
REFERENCES:
● Angelo Romano, Supervisor at Robert F. Kennedy center 508-***-****
● David Carpenetti, Previous Boss at DJC Construction 508-***-****
● Ango Tseto, Previous Supervisor, 508-***-****
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