Customer Service Front Desk
Resume:
Noel Keirsey
Kissimmee, FL *****
**********@*****.***
Authorized to work in the US for any employer
Work Experience
Ambassador
Aquatica By Seaworld - Orlando, FL
April 2023 to Present
Cabana sales,cabana host,customer service,guest relations Caregiver
Extended Family - Dover, NH
November 2022 to Present
Go into clients home to provide hands on one on one care for the elderly and disabled. Meal prep, cooking, administer medication, house cleaning, take vital signs, chart anything that went on that day. Take clients shopping or go shopping for them
Car Sales Consultant
Dan O'Brien Kia - North Hampton, NH
October 2022 to November 2022
Call sales leads, email sales leads. Demo cars
Supervisor Rx
CVS Health - North Conway, NH
June 2022 to October 2022
Pharmacy help, cashier, cash management, customer service, multi tasking Front Desk Agent
Holiday Inn - North Conway, NH
September 2021 to May 2022
Make reservations, answer phones, answer emails, check guests in/ out. Maintain daily paperwork, balance daily figures.
Territory Sales Lead
Anderson Merchandisers
September 2019 to June 2020
My job consisted of maintaining displays, setting to POG, selling displays to store management, cleaning, and working independently. I had two stores that I was in charge of working in many different departments on everything from food to electronics. All work was sent to my mobile device where I also submitted pictures of my work.
Customer Service Representative
Hannaford - North Conway, NH
April 2017 to October 2019
Service desk doing everything from returns to paperwork. Answering multi-line phone calls, cashier, lottery sales, returns, customer service, and computer work. Customer Service Representative
Shaws - Conway, NH
April 2016 to April 2017
Cashier, front end, customer service, key holder, hourly paperwork, opening of store. Receptionist
White Mountain Tattoo and Body Piercing - Conway, NH March 2010 to October 2015
Book appointments, answer phones, check-in/out clients, daily paperwork, balance books, answer emails/ Facebook/Instagram questions, filing, maintain petty cash, and weekly paperwork for payroll. Education
Credits in Psychology
Argosy University-Phoenix Online Division
February 2015 to August 2015
Certificate in Medical Office Administration
San Joaquin Valley College-Visalia
January 2006 to June 2006
High school diploma or GED in General Studies
May 1991
Skills
• Mobile Devices
• Planograms
• Multi-line phone systems
• POS
• Scheduling software
• 10 key calculator
• Filing
• Cross contamination
• Microsoft Windows
• Merchandising
• Account Management
• Android
• Help Desk
• Operating Systems
• Management
• Retail sales
• QuickBooks
• Hotel experience
• Time management
• Word processing
• Bookkeeping
• Communication skills
• Customer service
• Microsoft Office
• Registered Pharmacy technician experience (Less than 1 year)
• Pharmacy Technician Experience
Certifications and Licenses
Medical Administrative Assistant
June 2006 to Present
Certificate in Medical Office Administration. This Certificate includes billing, coding, appointment booking, human resources, Microsoft Word, and terminology Assessments
Attention to detail — Proficient
May 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Customer focus & orientation — Proficient
November 2021
Responding to customer situations with sensitivity Full results: Proficient
Front desk agent (hotel) — Proficient
March 2023
Selecting hotel rooms based on requests and identifying errors in hotel data Full results: Proficient
Work style: Reliability — Proficient
April 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Call center customer service — Proficient
February 2022
Demonstrating customer service skills in a call center setting Full results: Proficient
Bookkeeping — Proficient
October 2022
Calculating and determining the accuracy of financial data Full results: Proficient
Customer service — Proficient
July 2021
Identifying and resolving common customer issues
Full results: Proficient
Protecting patient privacy — Proficient
February 2023
Understanding privacy rules and regulations associated with patient records Full results: Proficient
Sales skills — Proficient
February 2021
Influencing and negotiating with customers
Full results: Proficient
Home health aide skills — Proficient
May 2022
Providing care to patients in a home setting
Full results: Proficient
Front desk agent (hotel) — Proficient
June 2021
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Proficient
Medical receptionist skills — Proficient
November 2022
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Inside sales — Proficient
July 2021
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Proficient
Retail customer service — Proficient
March 2023
Responding to customer situations in a retail setting Full results: Proficient
Nursing assistant skills — Proficient
February 2023
Providing nursing aid to patients using knowledge of relevant equipment and procedures Full results: Proficient
Outside sales — Proficient
February 2021
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Proficient
Data entry: Attention to detail — Proficient
May 2022
Maintaining data integrity by detecting errors
Full results: Proficient
Work style: Professionalism — Proficient
July 2021
Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Proficient
Administrative assistant/receptionist — Proficient August 2021
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Work motivation — Proficient
November 2022
Level of motivation and discipline applied toward work Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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