Customer Service Quality Assurance, Management and Supervisor
Resume:
Tiffany Schroeder
840-***-**** *********@*****.***
PROFESSIONAL GOAL: A career in a position that will utilize my experience and skills to benefit a company and provide opportunity for growth
Excellent Team Communications with Management and Associates
Management Skills, Hiring and Training of Staff, Daily Office Procedures
Ready to Lead in a Stressful Work Environment, Utilizes Time Management
Experience with Cash Control and Handling, Safe Counts, Deposits
EXPERIENCE:
May 2016 SODEXO at RIVERSIDE COMMUNITY HOSPITAL – Riverside, CA
to April 2021 SUPERVISOR – Food and Nutritional Services
Provides Operational Needs of Staff/Patients/Customers in Areas such as Quality, Service and Problem Resolution
Complies with Quality Assurance, Expectations and Standards
Adheres to Food Safety and Handling, Policies and Procedures
Maintains Communication of New Meal Requirements, Allergies and Dietary Needs
Oversees Tray Line to Achieve Optimal Patient Satisfaction and Teamwork with Regard to Levels of Service
Completes Opening/Closing Duties, Cash Handling and Departmental Paperwork
December 2014 PACIFIC GROVE HOSPITAL – Riverside, CA
to April 2016 DIETARY AIDE
Exceptional Customer Service Skills and Ability to Work Well with Others
Serves Patients and Staff Regular and Special Diets
Prepares and Cooks Daily Meals
Inventories and Stocks Unit Refrigerators
Maintains Kitchen in Clean, Safe and Sanitary Conditions
Adheres to Facility Confidentiality and Patient Rights
April 2014 to SPROUTS FARMERS MARKET – Riverside, CA
December 2014 DELI ASSOCIATE
December 2013 SEE’S CANDIES – Redlands, CA
to present SALES ASSOCIATE
Excellent Customer Service, Retail Sales, Packaging/Wrapping of Product
Register Operations, Cash Handling
October 2005 BED BATH & BEYOND – Torrance, CA
to June 2010 LEAD
Front End Lead, Customer Service, Freight and Receiving Team
Supervisory Skills, Planning and Replenishment of Merchandise, Inventory
Retail Specialist, Warehouse Maintenance, Shrink and Safety
Daily Opening /Closing Reports, Cash Control/ Auditing, Register Operations
November 2004 SEVEN SUSAN’S CATERING – Torrance, CA
to October 2005 SUPERVISOR
Staff Supervision, Operations, Customer Service, Booking/Processing Orders,
Serving, Bartending, Set-up and Breakdown of Events
November2002 FRESCO’S – New Orleans, LA
to January 2003 RESTAURANT MANAGER
November 2001 STELLA – New Orleans, LA
to March 2002 RESTAURANT MANAGER
April 1994 to RAYNA’S GOURMET CATERING - Sacramento, CA
October 2001 MANAGER
Store Operations and Communications, Deployment of Employees, Customer Service
Event Booking, Office Responsibilities including A/R and A/P, Invoicing, Employee Benefits and Payroll
Implemented Company Policies, Hiring and Training Procedures, Cash Controlling and Auditing, Developing Clientele Relations
EDUCATION: University of California Los Angeles – Los Angeles, CA; Psychology 1981-1986
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