Scrum Master Information Technology

Colorado Springs, CO ***** 240-***-**** *****.*******@*****.*** WWW: Bold Profile

HARRY NGWA SUH

UNIVERSITY OF MARYLAND GLOBAS CAMPUS

Bachelor of Science, Information Technology, Expected in 03/2025 EDUCATION

CERTIFICATIONS ● Certified Scrum Master (CSM)

● Professional Scrum Master (PSM)

● SAFe 6.0

PROFESSIONAL

SUMMARY

Experienced Scrum Master with over 5 yrs of successfully leading teams and organizations into adopting and implementing Agile best practices to help create a work culture.

●

● Change agent with ability to transition teams from waterfall to Agile. Servant Leader with great people skills that has allowed me to create collaborative and self organizing teams.

●

Effective communicator who is well-versed in building positive relationships with customers and the Agile team.

●

Facilitator skilled in scheduling and leading Agile events to get a positive out and define steps forward by leveraging communication tools like MS teams as well as project management tools like JIRA, CONFLUENCE, RALLY and more.

●

● Detail-oriented team player with strong organizational skills.

● Proactively help the team to identify and resolve impediments. Ability to create cross functional and collaborative teams to foster transparency and resolve conflicts.

●

SKILLS ● Scrum Processes

● Customer Interaction

● Team Meetings

● Backlog Management

● Agile Principles

● Conflict resolution

● Servant Leadership

● Risk Identification

Change Management

Process

●

● Agile Best Practices

Microsoft

Teams,Zoom,Webex

●

● Team-Building Exercises

● Release Planning

Atlassian JIRA/

CONFLUENCE

●

● RALLY

● PI planning

● CI/CD

● Communication

● Stakeholder Feedback

WORK HISTORY SENIOR SCRUM MASTER 04/2020 to Current VANGUARD, REMOTE

SCRUM MASTER 07/2017 to 03/2020

FANNIE MAE, Frederick,MD

Facilitated Scrum events – sprint planning, backlog refinement, daily scrums, sprint reviews, and sprint retrospectives.

●

Coached teams and organizations in to understanding and implementing Agile best practices by providing the necessary training to create a positive mindset and collaborative work environment .

●

Worked closely with RTEs to schedule and facilitate PI plannings, breakout sessions and scrum of scrums.

●

Collaborated with product owners, team members, and stake holders to define and maintain a healthy product backlog and drive progress.

●

Excellent communication skills with ability to facilitate positive and productive conversations that leads to collaboration among team members and create transparency.

●

I am a servant leader with the ability to listen and work closely with team members to identify issues and resolve conflicts and build team cohesion.

●

Acted as go-to resource for the team, providing clarity on Agile processes and helping and identifying impediments.

●

Resolved conflicts and identified potential areas of improvement while monitoring and tracking progress to support timely delivery.

●

Provide insight on best practices to create high performing teams in delivery of technology- related products or projects.

●

Ensuring team actions are aligned with project goals by facilitating planning, team learning, and assisting in adaptation of processes to ensure quality of team's delivery.

●

Encourage continuous learning environment to strengthen the team's understanding of Agile/Scrum concepts and principles as they relate to technical capabilities.

●

Assisted the team with Scrum process such as; setting up events and defining the definition of done and ready.

●

Assisted product owner to create and support product goals and visions through continuous coaching mentoring.

●

Helped in identifying organizational roadblocks that limited the team's productivity and quality in order to improve, innovate, and move forward.

●

Facilitated continuous improvement by mentoring and coaching team members on Agile best practices.

●

● Worked closely with the team to create a Kanban board and define WIP limits. Facilitated Agile ceremonies, including sprint planning, daily scrum, sprint reviews, and sprint retrospectives as well as team sync, break-out sessions and PI plannings.

●

Acted as a servant leader, fostering collaboration and communication among cross- functional and self organizing teams.

●

● Drive continuous improvement by identifying and addressing impediments to team success.

● Utilize Jira for efficient project tracking and management. Collaborated closely with stakeholders to ensure alignment of project goals with business objectives.

●

● Regularly provided project status updates to stakeholders.

● Cultivated a culture of transparency, accountability, and continuous improvement.

Contact this candidate