Customer Service High School

Olive Salem

217-***-****

***********@*****.***

**** ********** ******, ******, ** 61802

Objective:

To contribute my strong communication skills in multiple languages and background in Social Work, providing exceptional customer service and contributing to its success.

Education:

- Bachelor of Social Work (In Progress)

University Name (Illinois State University,2025 August)

- High School Diploma

Urbana High School, Urbana, IL (May 2020)

- Associate Degree in Social Work

Parkland College, Champaign, IL (May 2024)

Work Experience:

• Picker, Caterpillar Inc., Urbana, IL (June 2021- 2024 Year)

- Responsible for storing, packing, and organizing parts in small boxes

- Ensure accurate inventory management and timely delivery

- Maintain a high level of productivity and attention to detail

• Crew Member, McDonald's, Urbana, IL (June 2020 - August 2020)

- Provided excellent customer service in a fast-paced environment

- Prepared and served food according to company standards

- Maintained cleanliness and organization of work area

• Operated orders and organized money

Skills:

- Fluent in Lingala, French, and English, facilitating effective communication with diverse clients

- Strong interpersonal skills for building relationships with customers and colleagues

- Proficient in Microsoft Office Suite and banking software

- Attention to detail, accuracy, and ability to handle confidential information

- Ability to adapt to new situations and work well under pressure Achievements:

- [Include any notable achievements or awards relevant to your field] Additional Sections:

- Volunteer Experience:

The ALS Walk to defeat, Champaign, IL

• Navigate activity booths and inflatables

• Walked a mile with everyone and those diagnosed with Als to end the fundraiser.

• Surpriser and assisted 100 children

Volunteer:

Buddy walk, Champaign, IL

• Navigate inflatables, tables, chairs for the event

• Engaged with kids

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