Courtney Tompkins
Birmingham, AL *****
*********@*****.***
Over five years of customer service, communication and over six years of using technology for sales in a variety of systems. Adept at graphic designs which led to me assisting people with making their own websites.
Authorized to work in the US for any employer
Work Experience
Sales Professional
Nissan - Hoover, AL
May 2024 to Present
• Provide customers with information on vehicles their interested in
• Contact potential buyers for a test drive
• Became a sales professional
Customer Service Expert
T-Mobile - Birmingham, AL
September 2023 to May 2024
• Assist customers with there account needs and answer any questions they may have regarding deals, prices and insurance claims
• Became a customer care expert
• Handled over 4,000 calls a month
Education
High school diploma
Mcadory High School - McCalla, AL
August 2016 to May 2020
Skills
• Sales Management
• Marketing
• Microsoft Outlook
• Cold Calling
• Sales
• Insurance Sales
• Presentation Skills
• Negotiation
• Customer Relationship Management
• Account Management
• CRM Software
• Upselling
• Telemarketing
• Direct Sales