Jorge A. Quinones
Customer Service Representive
********@*****.***
OVERVIEW
Over 10 years of experience working in customer service. I am very Patient and effective when working with a wide range of personalities. I'm Successful in identifying, evaluating and resolving customer problems. Treating everyone with the Utmost respect and courtesy
EXPERIENCE
Sego’s Home Medical
11/2022 - 02/2024
Patient Care Coordinator
Managing incoming and outbound calls ensuring Patient care coordination.
Establishes and maintains effective working relationships with Reps, coworkers, supervisors and physicians... And so much more
Advent Health
02/2020 - 11/2021
Central Sterile Technician (uncertified)
Clean and disinfect surgical equipment. Inspect surgical equipment for cleanliness and any defects
• Log any defects of any and all visible malfunction with the equipment. After the equipment is clean and disinfected, I assemble and set aside for sterilization. After sterilization, place the trays in the correct area for transport to surgical areas.
Advent Health
05/2016- 02/2020
Patient Transporter
Safely Transport patient to and from testing sites. Help and assist patient safely back to their beds
Help and assist RN with patients from stretchers on to bed. Properly clean and disinfected equipment after every use.
**References upon request.