Medical Billing Front Desk

Patricia Johnson

Orlando, FL ***** • PH: 407-***-**** • EMAIL: ***********@*****.***

EDUCATION:

FLORIDA TECHNICAL COLLEGE, Orlando, FL Expected: 2/25/2027

Allied Health Management Bachelors

FLORIDA TECHNICAL COLLEGE, Orlando, FL Graduated 2/29/2024

Medical Billing and Coding Diploma

Certification: National Certified Insurance and Coding Specialist (NCICS) – NCCT

First Aid/CPR Certified

Medical Billing and Coding Administrative Skills:

CPT Coding

HCPCS Coding

ICD-9-CM

ICD-10

EMR Utilizing Medisoft

Medicare, Medicaid, & TRICARE

Health Insurance Verification

Typing Proficient 40 WPM

Insurance Verification

Case Management

Medical Records

Patient Scheduling

Front Desk/Receptionist Duties

Proficient Microsoft suite

Phlebotomy

Patient Care

HIPPA Regulations

Data Entry

WORK EXPERIENCE:

Florida Technical College - Orlando FL September 2023

Medical Billing & Coding Capstone

Translated and review medical terminology related to medical billing & coding, reimbursement issues, overview of ICD-10 and CPT coding, and pathophysiology for each organ system.

Analyzed patient health records to identify surgical procedures and operations or other services.

Abstracted information from the medical record and coded accurately procedures and services using the CPT and ICD-10-CM.

Analyzed patient health records to identify principal or first-listed and secondary diagnoses.

Demonstrated the ability to assign Diagnosis Related Groups (DRGs).

Practical experience on in and out patients coding procedures:

oEvaluation and Management, Medicine, Gastroenterology, General Surgery

Becker Funeral Home – Orlando, FL October 2016 – October 2022

Funeral Attendant

Greeted family, friends of the deceased and answer any questions/concerns

Schedule the opening and closing of the graveside service

Assisted with preparation of the obituary at the family’s request.

Provided support to the family. Provided emotional support to grieving families, and worked with practical matters such as notifying friends and relatives, arranging transportation, and filing paperwork.

Foundation Academy – Winter Garden, FL April 1999 – May 2016

Admissions Coordinator, Front Desk, Administrative Assistant

Maintained admission guidelines by writing, updating, and recommending changes to admission criteria, policies, and procedures.

Conducted campus tours, information sessions, and admissions events to showcase the academy's facilities, programs, and culture, highlighting its unique value proposition and competitive advantages.

Obtain applicant information by requesting completed applications and medical information; verifying and clarifying information; interviewing parents; explaining admission criteria

Conducted personalized consultations with prospective students and families to assess their educational goals and match them with appropriate programs, emphasizing individualized attention and care.

Guidance Department

Served as a liaison between students and post-secondary institutions, assisting with college applications, financial aid forms, and scholarship applications, and advocating for students' interests throughout the admissions process.

Contributed to the development and implementation of school-wide initiatives related to college and career readiness, mental health awareness, bullying prevention, and diversity and inclusion, fostering a positive and supportive school culture.

Utilized data analytics and assessment tools to identify students' strengths, interests, and areas for growth, guiding them in setting and achieving academic and career goals.

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