Patient Care Technician

SHEILA OWUSU

Department of Health Science, Borough of Manhattan Community College, New York City – NY 10007

Email: **************@*****.***

Phone: +1-646-***-****

PROFILE

I am a versatile professional seeking to serve in a position that will enable me to develop my acquired skills better and to learn more in the fields of my study. To achieve the organization's goals and work with others in harmony and confidence.

EDUCATION

NHA CERTIFIED PATIENT CARE TECHNICIAN(PCT TECH)

I am a certified patient technician

TIA SCHOOL OF ALLIED HEALTH, NEW YORK CITY- 04/29/2024 TO 05/30/2024

PHLEBOTOMY TECHNICIAN

TIA SCHOOL OF ALLIED HEALTH, NEW YORK CITY- 03/13/2024 TO 03/18/2024

ELECTROCARDIOGRAM (EKG) TECHNICIAN

TIA SCHOOL OF ALLIED HEALTH, NEW YORK CITY - 01/08/2024 TO 02/29/2024

NURSE AIDE/ASSISTANT (C N A).

BLS CERTIFICATION - 10/5/2023

PATIENT CARE TECHNICIAN

BOROUGH OF MANHATTAN COMMUNITY COLEGE, NEW YORK CITY - 06/2022 TO DATE

BS. ASSOCIATE IN SCIENCE, SCIENCE for HEALTH

KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY, KUMASI GHANA – 08/2015 TO 07/2019

BA. (HONS) ECONOMICS

MFANTSIMAN GIRLS SENIOR HIGH SCHOOL, SALTPOND GHANA – 08/2011 TO 05/2014

General Arts

COMPUTER SKILLS

MS Office Suite, SPSS, Email messenger

WORK EXPERIENCE

CERTIFIED NURSING ASSISTANT (CNA) DRY HARBOUR NURSING HOME - 03/15/2024

I assisted in feeding patients, giving them a bath. Helped residents with mobility in the facility, took vitals of patients and was always available to answer the call bell. I logged patient’s information as and when needed.

MANAGER, AU-JUS OKLAHOMA BBQ, NEW YORK CITY, NEW YORK – 12/2021 TO DATE

(Lead and inspire Teams, manage Team and Budgets, communicate issues with management, run excellent operations, coordinate scheduling, Teach cleaning and sanitation procedures)

CASHIER, AU-JUS OKLAHOMA BBQ, NEW YORK CITY, NEW YORK – 8/2019 TO 12/20121

(Manage transactions with customers using cash registers; manage budget; train new cashiers; scan goods and ensure pricing is accurate; issue receipts, refunds, change or tickets)

CUSTOMER SERVICE INTERN, ECOBANK GHANA, TENASO BRANCH – 06/2015 TO 08/2015

(Prepare weekly and monthly performance reports, sell bank products to customers, and conduct call-over, open personal and business accounts for customers)

VOLUNTEER, ABIRIW CLINIC, ABIRIW GHANA – 01/2015 TO 07/2015

(Taking bio and vitals of patients, processing forms, managing patient admission and discharge process, typing documents, managing files and records of patients)

VOLUNTEER, YWCA CANADA NOVA SCOTIA – 08/2014 TO 12/2014

(Organize files, send and receive emails of customers, manage customers' files and data, communicate customer's issues with management, prepare monthly reports)

SKILLS

●Oral and written communication

●Computer skills (Microsoft Office)

●Interpersonal skills

●Active listening

●Time management

●Critical thinking

●Always ready to learn even on the job

●Multitasking

WORKSHOPS AND TRAINING

1.One week data management using SPSS, Excel, and Stata workshop organized by the Department of Economics at the Kwame Nkrumah University of Science and Technology – March 2016; April 2017; April 2018

2.Marketing and email services workshop organized by MTN Ghana, May 2019

LANGUAGE SKILLS

Native language- English, French-Basic

REFERENCES

1.Prof. Melissa Raymond, Department of Biology, Manhattan Community College, Manhattan, New York, United States. Email: *******.*******@****.****.*** Phone: 718-***-****

2.Lia Tsitsuashvili, Store Manager, Raymour and Flanigan, Brooklyn, New York, United States. Email: ******@*****.***, Phone: 917-***-****

3.Eric Ayamga, Department of Economics, Texas Tech University, Lubbock, Texas, United States. Email: *******@***.*** Phone: 806-***-****

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