Customer Service Cna Certified
Resume:
CONTACT
EMAIL:
**********@*******.***
PHONE: 813-***-****
ADDRESS:
**** ***** **** ***** ******, FL,
33556
EDUCATION
J SARGEANT REYNOLDS COMMUNITY COLLEGE
Richmond, VA
Associate in Science (A.S.)
CNA certified
PCT certified
Nursing Program 2007 -2010
CAREER OBJECTIVE
Detail-oriented professional with 18 years of experience and a proven knowledge of customer service and satisfaction, vendor sourcing, and VIP relations. Hands on medical experience with excellent patient satisfaction. A positive, multi-tasking work ethic is a priority. Aiming to leverage my skills to successfully fill the DRS position at your company.
EXPERIENCE
Patient Registration Coordinator
Option Care Health, FL/Aug,2022-Present
Responsible for receiving incoming referrals and delegating them to proper departments. Identifying patient’s therapy, insurance information and submitting for authorization. Indexing all incoming documents containing pic line information, labs, Vanco information, etc. through Navi, Careport, CPR, RP or Allscripts. Answering any incoming emails as well as importing any new documents. Communicate with pharmacy through Pharma Point any new information on any new, existing or pending enteral, TPN, or patients requiring antibiotic therapy. Work closely with nursing, pharmacy, and CTS to ensure that the patient is taken care of and prepared for discharge to home and home infusion treatment.
Fine Dining Server
Lucky Shuck, Jupiter, FL / Dec 2019 – May 2022
Owned and operated by pro football quarterback Joe Namath, this team-oriented environment has multiple moving parts, so awareness is a big part of the job. This restaurant is extremely high volume requiring the server to cater to the guest and make sure that they have a great experience. The server is trained to have eyes on and hands on every part of the entire business. As a server, we are required to run food and drinks with speed and accuracy with a top priority of positive customer service for repeat business.
Furniture Salesperson
John V. Schultz, Erie, PA 2012 - 2014
Erie’s largest furniture store
Responsible for customer service, being very knowledgeable about all types of furniture, and client retention.
Certified CNA
Retreat Hospital, Richmond, VA /2007 – 2010
Assisted nursing in all aspects of patient care while attending nursing school. Required to be self-motivated while multitasking and improving patient satisfaction.
Executive Secretary
Gamay Flavors, Alexandria, VA / Jul 2001 - Oct 2011 Updated executives on changing business needs by documenting internal and client meetings.
Promoted team productivity by keeping supplies organized
Responded to emails and other correspondence, facilitate communication and enhance business processes.Handled payroll and accounting duties as will as any shipping and receiving need.
REFERENCES
Teri Resch Hatfield, Senior Vice President, Salesforce
Autumn Resch, LPN Clinical Team Lead, Aspirion
******@**********.*** 727-***-**** friend
Cary Gammons, Director, Gamay Flavors
703-***-**** former director
Contact this candidate