Medical Assistant Family Medicine

Jenifer S. Badillo, RCMA

*** *. *********, ********, ** 78539 ● 956-***-**** ● ************@*****.***

Summary

Knowledgeable medical assistant with 18 years of progressive experience in all phases of internal and Family medicine medical clinics

Skills

E-Clinical works, All Scripts, Medisoft, Availity, Cerner, Athena, Nextgen, Sales Force, TMHP, EMR, Microsoft office, Word, Immtrac, Quest ordering supplies, lab result retrieval, coding for billing, Flourish, PMD, Tableau, Fonemed, Litmos.

Injections, Capillary & Venipuncture, Process lab studies and testing, requisition forms and referral orders.

Prepare and sterilize all the exam rooms and restock the supplies and equipment needed.

Assist the provider with Physicals, pap smears. IUD removal and insertion, wound care, Incision and drainage, Stitch and staple removal, injections, vaccines, oral medications as instructed by the providers.

Children and Adult CPR and AED Certified, BLS

EKG, Bone Dexa scan, AB index, Stress Test, Tx-DOT screening, PHQ-9, GAD-7, Mini Mental, Triage, medical history screening. Wellness screening, Snelling exam, Retnavue, Monthly Quality Control for all tests and equipment, Inventory, Autoclave, cardio check.

English and Spanish Medical Terminology

ICD and CPT Coding

Coordination of patient services with Insurance Companies, verify insurance, Prior Authorization

Patient referral to specialist and outsourced procedures

Administrative and clinical tasks: taking calls, greeting patients, charging co-pays, typing letters, scanning documents, faxing, checking in patients, scheduling appointments.

Experience

Panoramic Health

Value Based Care-Hydrid-South Texas Kidney Specialists-Mcallen, Tx. May 2023-Present

Care Cordinator/RCMA

Provided quality care to patients under the direction of the RN-CM in accordance with Clinic/Company philosophy, goals

and objectives.

Created, reviewed and revised the nephrologist patient plan of care.

Focused on documentation of the patient’s lab values, blood pressure, blood sugar, weight, diet/nutrition and any other health related behaviors that affect outcomes.

Established the patient’s goals and interventions.

Ensured stage appropriate referrals for education, vascular access, and transplants are completed.

Participate in patient’s enrollment to the Circle of Care Program by gathering all clinical elements necessary for care/services during inbound and out bound calls.

Perform Medication reconciliation.

Collaborated with nephrologists, staff and other specialists in delivering and coordinating care/service regarding hospital discharges, re-admission avoidance tactics, as well as optimal start initiatives.

Acted as a patient advocate, liaison, and information resource: escalating all critical information to the nephrologist/RN-CM in a timely manner.

Monitored and reported patient’s outcomes through plan of care.

Completed risk assessments. Performed PAM, PHQ-9 and uploaded in EMR and Sales force. Notifying SW, RN-CM, Physicians with any positive results.

Educated patients/caregivers about their conditions, self-management strategies, warning signs of complications and how to navigate.

Transitional Care Management to improve the patient’s outcome and reduce hospital readmission during the transition between different healthcare settings.

Collaboration and communication with hospitals, PCP, Home health agencies, Skilled nursing facilities, Specialist, Dialysis clinics, Team members.

Vera Whole Health Family Medical Clinic

Certified Medical Assistant -Edinburg, Tx. May 2020-April 2023

Provided quality care to patients under the direction of a Physicians in accordance with Clinic philosophy, goals.

and objectives.

Working knowledge and experience with all operational phases of a Family Medicine Medical Clinic.

Pre-chart prep and discuss the patients’ needs with the providers in the morning huddles for any procedures or tests required for quality control measures on every patient.

Triage patients, obtain and update medical history on every patient accordingly. Perform wellness and testing on all new patients for biometric report with cardiac risk score.

Perform Testing, Labs and procedures on patients as ordered by providers in a timely and accurate manner.

Schedule all outside referrals and procedures ordered by the provider to his/her specification with patients request consideration in mind in a timely manner.

Initiate prior authorizations for medical procedures or medication as required by insurance in a timely manner.

Order supplies as needed for clinic to always keep available and in stock.

Perform quality control on all medical equipment and tests used on a weekly or monthly basis.

Assist Providers as need for pap smears, wound care, physical exams.

Sterilize and prepare exam rooms before and after every patient assure all supplies are stocked and ready for provider.

Knapp Medical Center/ UTRGV Residency Clinic

Medical Assistant • Weslaco, TX September 2017 – January 2020

Provided quality care to patients under the direction of a Physicians in accordance with Clinic philosophy, goals and objectives.

Working knowledge and experience with all operational phases of an internal medicine medical clinic.

Handled patient calls and inquiries in a timely manner.

Assisted with medical procedures.

Triage patients, obtain medical history, labs and any procedure reports required before visit.

Venipunctures, Vaccines for adult and infants, EKG, clean and sterilize all rooms after every patient. Set up rooms for medical procedures. Update vaccines in Immtrac.

Inventory of all medical supplies, ordering supplies, run monthly Q.C’s on all equipment and tests

Fill out school physical and DOT physical forms.

Schedule appointment referrals and procedures accordingly.

University of Texas Rio Grande Valley-Unimovil

Medical Assistant • Edinburg, TX December 2015 – September 2017

Provided quality care to patients under the direction of a Physician in accordance with Clinic philosophy, goals and objectives.

Working knowledge and experience with all operational phases of a Family Medicine Medical Mobile Clinic.

Handled patient calls and inquiries in a timely manner. Register patients as they arrive.

Triage and collect blood samples through venipuncture and capillary from every patient. Process in house labs as needed for the patients and have results ready in chart before doctor visit in a timely manner.

Assisted with medical procedures, obtain medical history, labs and any procedure reports required before visit.

Inventory of all medical supplies, ordering supplies.

Transport all medical equipment and patient charts needed to set up clinics in a different location daily. Set up the equipment and supplies for all the doctors to work efficiently according to their needs.

Adult Senior Healthcare Clinic

Medical Assistant • Pharr, TX January 2007 – November 2015

Medical clinic specializing in internal medicine.

Provided quality care to patients under the direction of a Physician in accordance with Clinic philosophy, goals and objectives.

Working knowledge and experience with all operational phases of internal Medicine Medical Clinic.

Handled patient calls and inquiries in a timely manner.

Assisted with medical procedures.

Triage patients and get all medical history, venipuncture, AD Index. EKG, Bone Dexa scan, Stress Test

Verified eligibility of insurance thru Availity or TMHP.

Filled out patient forms for Title XIX, prepared prescriptions for doctors’ signature, lab orders, medical procedure orders & referrals to specialists.

Document the Doctor’s orders for every patient and execute order.

Inventory and ordering of medical equipment.

Education

Medical Assistant Certificate

Southern Career Institute

1414 N. Jackson Rd. Pharr, TX 78577

BLS-American Heart Association

Registered Certified Medical Assistant- NAHP State Exam

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