Healthcare Assistant

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+*** 803-***-**** *********************@*****.*** https://www.linkedin.com/in/naomi-victoreneh- 9b6ba0262?

NAOMI O. VICTORENEH

Summary

A compassionate healthcare professional with over 7 years of practical experience providing accessible care to vulnerable service users, especially in a clinical setting. Skilled at carrying out basic clinical tests and observations, first aid, wound dressing, preparing meals, maintaining organized living spaces, and documenting behaviors. Committed to providing emotional and social support in line with patient’s needs.

Experience SNR HEALTHCARE ASSISTANT 01/2021 - Current ST Charles Borromeo Hospital. Onitsha, Nigeria.

• Providing comprehensive personal care, including dressing, bathing, and mobility assistance, with respect and sensitivity to promote comfort and dignity.

• Preparing treatment rooms and patient beds, supporting efficient workflow and timely interventions to minimize backlog.

• Collaborating with nursing staff in case management processes, contributing to charting, patient intake, and addressing patient and family concerns with empathy and emotional resilience.

• Monitoring and documenting patient vital signs, behaviors, and physical changes, promptly reporting concerns to supervisors for timely intervention.

• Providing first aid treatments and wound dressing to patients involved in accidents, contributing hugely in effectively managing and reducing high-stress situations in the Accidents & Emergency department, thereby achieving 80% patient satisfaction. PHARMACY MANAGER08/2020 - 12/2020

Your Health Pharmacy & Stores.Onitsha, Nigeria

• Managed a team of 19 staff, including nurses and support staff, to improve teamwork and productivity.

• Communicated with 30+ patients daily in person and through calls/messages, addressing their needs and ensuring satisfaction.

• Implemented safety measures for storing medications, reducing errors by 30%.

• Oversaw inventory and accurately managed monthly transactions exceeding #23 million naira.

• Handled administrative tasks like scheduling, training, and evaluating staff performance. CHILDREN’S CARE ASSISTANT01/2019 - 07/2020

Kentucky Stars Academy. Onitsha, Nigeria

• Organized engaging activities to promote children's enjoyment and developmental growth, enhancing learning experiences.

• Appliedpositivebehaviormanagementtechniquesfor22pupilsinnursery1tonursery3,Coordinat ing fun and educational outings for children, promoting social interaction and exploration.

• Maintained rigorous hygiene standards, conducting regular inspections and cleaning to ensure a safe and healthy environment.

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• Established nurturing relationships with children, creating a positive and stimulating atmosphere within the care setting.

• Managed the care of 47 children aged 1 to 2 years, ensuring their safety and well-being while adhering to center rules and regulations, teaching themtoorganizetoys,washing ofhands,andthe act of sharing with eachother.

• Preparedhealthyfoodsandbeveragesfor22childrenbasedonoptimaldietaryguidelinesandindiv idualrestrictions.

CHILDCARE GIVER 01/2016 - 12/2018

DR. Ezeh Medical Centre. Enugu, Nigeria

• Administered medications to 35 patients monthly, ensuring accurate dosing and adherence to medical protocols.

• Implemented rigorous sterilization procedures for medical equipment, reducing infection risks and maintaining a clean environment.

• Monitored the condition and behavior of 56 patients, promptly reporting any changes to supervising physicians for timely intervention.

• Provided counseling sessions to 28 pregnant women weekly, offering guidance on maintaining a balanced diet for maternal and fetal health.

• Supported children in daily activities, ensuring their safety, well-being, and emotional development within a nurturing environment.

Skills • Adult and children’s care

• Medication Administration

• Excellent communication

• Patient activity planning

• Health checks

• Domestic cleaning

• First aid administration

• Housekeeping

• Washing, bathing, and

toileting assistance.

• Personal care management

• Food preparation

• Dementia patient support

• Patient relationship building

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• Clinical tests

• Emotional support

• Crisis prevention

• Palliative care

• Wound dressing

• Detailed health record-

keeping.

Education Institute of Management & Technology, Enugu, Nigeria–12/2010 HND. Business Administration & Management, Lower Credit. Grammertorial Education, Uxbridge, UK - 2024

TQUKLevel3DiplomaHSS.HealthcareSupport/AdultCare [RQF] 650hours.

Qualifi(OfqualRegulated), UK-07/2023

PG-DIPLinStrategicManagementandLeadership,(Level7) AGM University Certification – 01/2023

Trauma-Informed Approach.

ManagementSchoolofBusinessandMentorship, 02/2022

ProfessionalManagementDevelopmentProgram inStrategicBusiness Management. Certifications

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• Supporting Individuals with Intellectual Disabilities and Mental Illness.

• Basic Life Support (BLS).

• CPR, AED, and First Aid.

• Advanced Cardiac Life Support (ACLS).

Training with certificate

Auxiliary Nursing/ Midwifery. Favour Maternity Home January 2018– December 2020 [Study and Pratical 2550 hours].

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