Customer Service Associate
Resume:
MANISHA S
D/o sekar T
Whitefield Rd, Whitefield, Maruthi nagar,Basavanna nagar, near to hoodi Bangalore 560048 *******************@*****.***
Objective
To obtain a management position, in which I am given the opportunity to play a direct role in the unlimited growth and success of solid organization.
Experience
Education
Lab Knowledge ( Physical Chemistry)
Lab Knowledge (Organic chemistry)
IFB- Indian fine blanks
Customer service associate
worked in this organisation for the period of 1.3 years. here i have played a role customer service associate were I was handle outgoing calls and used to make follow up on sales.
01.09-2021 - 04-12-2022
Teleperformance- Axis Bank
VRM- Virtual Relationship Manager
Customers.
*)Creation of account
*) creation of renewal of insurance and new insurance creation.
*) Dealing with EMI payment customer.
*)pitch of credit cards and update the status
*) creation of personal loans for needyand evaluation on it.
*) working on follow up and adopting new banking operations. Bharathiyar University, coimbatore
M.sc chemistry
75%
2021
laxminarayan Arts and Science for women,Dharmapuri.( periyar University,Salem) B.sc chemistry
90%
2019
Government Girls Higher secondary school,karimanagalam 12th/pre University
85%
2016
Government. Higher secondary school,karamangalam
10th/ SSLC
91%
2014
*) Studied Adsorption Of Acetic acid and oxalic Acid on Charcoal.
*) studied Bronsted catalysis law.
*)Iodination of Acetone
*) Estimation of Copper, iron by Colorimetric
method.
*) Estimation of Iron by potentiometric. titration using potassium permanganate, potassium dichromate.
*) Estimation of strength of Strong Acid and weak Acid, Strong Acid and strong Acid by conductometric method.
*) Primary salt effect and reaction kinetics.
*)Estimation of Aniline,Phenol, glucose.
*) preparation of Acetanilide,Benzanilide,2,4,6-tribromo Aniline from Aniline.
*) Preparation of Acetyl Salicylic Acid from Salicylic Acid
*)Preparation of Benzoic Acid from Ethyl Benzoate.
*) preparation of m-dinitrobenzene from Nitrobenzene.
*) preperation of P-brmoactanilide from Acetanilide
*) Qualitative Analysis
07-02-2023 -03-02-2024
worked in this organisation as Virtual Relationship Manager where I used to handle Axis banks Activity with Prime preiority Lab Knowledge (Inorganic chemistry)
Skills
*) MS-Office,excel,word,power point.
*)DCA- diploma in computer application
*) Recent development in chemistry
*) metals in biology
*) Interpersonal skills
*) Risk handling
*) organic and process chemistry
*) Communication skill
*) Analytical skill.
*)knowledge in computer operation.
Projects
Language
English,Tamil, Telugu, Kannada
hobbies
strength
Declaration
*)Semi Micro Qualitative Analysis of cations.
*) Estimation of Zinc, Magnesium,Nickel.
*) preparation of Hexathio urea lead Nitrate
*) Preperation of Pentathio Urea Di copper nitrate Batteries and super capacity
*) it's the rechargeable battery it stores chemical to electrical energy to operate mobile phones, machine batteries, capacitors,fly wheel, super magnets, compressed air etc
listening to songs, playing shuttle, reading books.
*) leadership quality skill
*) self-confidence.
*) Efficiency in Team work
*) Risk handling
*) Ability to understand concepts.
*) Quick learner
I,Miss Manisha Sekar do hereby confirm that the information furnished above is true to the best of my knowledge Date. :
location :
Contact this candidate