Office Manager Customer Service
Resume:
Daniella Denny
Office Manager
Unadilla, NY *****
******************@*****.***
Authorized to work in the US for any employer
Work Experience
Office Manager
DogWatch Of Upstate NY - Otego, NY
June 2006 to June 2021
I have currently worked at this company on and off since 2006. Answering phones, taking detailed messages, filling, scheduling, accounts receivable, ordering equipments and office supplies, sales. Customer Service Representative
Mirabito Energy Products & Convenience Stores - Sidney, NY August 2019 to May 2021
Managed customer accounts
• Greeted customers
• Resolved customer issues
• Booked appointments for clients
• Collected and documented orders
• Responded to inquiries and issues
• Operated the cash register
Receptionist
Volkswagen of Oneonta - Oneonta, NY
April 2018 to April 2019
Answering and transferring calls, stocking in cars, closing purchases, banking. They closed the dealership down.
Call Center Representative
ACCO Brands - Sidney, NY
August 2017 to December 2017
Placing orders for customers, answering questions, answering phones, data entry Education
High school or equivalent
Skills
• customer service (10+ years)
• databases (10+ years)
• Excel (10+ years)
• Excellent customer service skills (10+ years)
• Microsoft Word (10+ years)
• Front Office
• Front Desk
• Reception
• Accounts Receivable
• Office Management
• Administrative Experience
• Microsoft Outlook
• Bookkeeping
• Accounting
• Microsoft Office
• Computer skills
• QuickBooks
• Microsoft Excel (4 years)
Additional Information
HIGHLIGHTS OF QUALIFICATIONS
* Excellent customer service skills
* Proficient with Microsoft Word and Excel
* Interacts professionally with customers, coworkers, and supervisors
* Learns quickly to new technology and databases
Contact this candidate