Office Manager Patient Care
Resume:
Susan Koppelberger
Conroe, TX *****
*********@*****.***
Work Experience
HEDIS Abstractor/Reviewer
Elevance Health - Indianapolis, IN
January 2024 to Present
Reviews medical charts pulls HEDIS information needed to upload to Medicare and Medicaid for physicians patients care.
Office Manager
Michigan Medicine - Caro, MI
August 2011 to July 2018
Working with physicians to run the office, training staff, weekly mtgs, physicians to keep up their licenses, paper work for credentials update --coding and proof reading and closing charts. Sending orders in. Doing athorizations, doing PCMH, Hedis,CPC+, kept staffing updated on CPR training, assisted Dr with injections,. Did blood draw when needed, injections. EKGs, kept patients in tune with our office. Nursing Assistant
Hills and Dales General Hospital - 2007-2010
June 2007 to September 2010
Worked in an med surge and helped prepare room for admitting, answered call lights, patient care, restock. Nightshift.
Emergency Room Registration Clerk
Hills and Dales General Hospital - Caro, MI
August 2007 to February 2010
Registration for all emergency care patients coming into ER. Made sure family were comfortable as well. Worked nights and covered day shifts when needed.
Education
Some college in Education and Medical
Sam Houston State University / Delta College MI - Texas/Michigan August 1979 to December 2007
Skills
• EPIC
• eClinicalWorks
• 10 key typing
• Carelon
• EKG
• Member 360
• ABI ultrasound
• CPT coding
• Medical collection
• ICD-9
• Microsoft Office
• English
• EMR systems
• Microsoft Outlook
• ICD coding
Awards
Employee of the Year
May 2003
School district in Texas. I worked in education before moving to Michigan. Certifications and Licenses
AED Certification
BLS Certification
Driver's License
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