ARAIS HERNANDEZ
Midland, TX *****
*****.***********@******.*** / 432-***-****
SUMMARY
Looking for a good professional job where I grow and learn new experiences. Am reliable, hard working, fast learner that speaks and writes fluent Spanish.
Goal-oriented, effective at dealing with individuals during stressful and confusing situations to address benefits needs and navigate agency structures. Practiced at working with regulatory limits and department standards to handle requirements via email, letter, telephone calls and in person.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. SKILLS
Customer Needs Assessments
Routine Maintenance
Operational Procedures
Event Promotion
Verbal Communication
Cash Handling Accuracy
Money Handling
Multitasking Strengths
Schedule Management
Multi-Line Phone Proficiency
Telephone Skills
Office Equipment Operation
Data Entry
Identification Checks
Cash Register Systems
Cash Management
EXPERIENCE
Life Insurance Agent / American National Insurance Company - Midland, TX, TX 12/2023 - Current Developed and maintained relationships with clients to ensure customer satisfaction. Assisted customers in selecting the right life insurance coverage for their needs. Conducted market research to identify potential new products and services. Provided personalized service to clients by phone, email, or in-person meetings. Maintained records of client information, including policies and payment history. Attraction Attendant / Cinergy Cinemas 01/2022 - 05/2023 Built and established positive relationships with patrons, team members and supervisors. Monitored guests and enforced rules, maintaining safety for visitors and staff. Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
Delivered information and details of interest about facility to visitors. Helped with phone calls and customers
Sales Associate / Aeropostale 10/2021 - 01/2022
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites. AH
Prepared merchandise for sales floor by pricing or tagging. Rotated stock and restocked shelves to maintain product availability and store appearance. Helped with computer problems and received phone calls, especially if in spanish EDUCATION AND TRAINING
High School Diploma 05/2023
Midland High School - Midland, TX
Worked as an office assistant for the school. Took phone calls, helped with emails and microsoft programs, filing, making copies, and receiving people. Also helped run errands and take messages.