Scrum Master Power Bi

Persephone Hart

**********.*.****@*****.*** 612-***-**** Ham Lake Minnesota 55304

CERTIFICATIONS

Certified ScrumMaster, Scrum Alliance, February 2023

SKILLS

Methodologies: Scrum, Kanban, Agile, Waterfall

Softwares and Tools: Atlassian (Jira, Confluence, Trello, Bitbucket), Microsoft (Azure Boards, Power BI, Azure DevOps, Azure, Pipeline, Visio, SharePoint, Excel, Word, PowerPoint), Salesforce, ServiceNow, Figma, Tableau, LucidChart, GitLab

PROFESSIONAL EXPERIENCE

Rethink Autism - New York, NY Remote January 2023 to Present

Scrum Master Data and Integration Specialist

●Lead 150+ Scrum ceremonies, including virtual stand-ups, planning and backlog reviews, demos, and retrospectives

●Act as servant leader and coach for 4 teams, ensuring effective use of Scrum and adoption of agile methodologies

●Analyzed project goals to refine user stories, leading to a 30% reduction in development rework and a 20% improvement in feature delivery alignment with stakeholder expectations

●Facilitate meetings with Product Owners, Developers, and other Stakeholders

●Managed data integration processes to ensure seamless flow of information

●Lead cross functional team in data documentation and clean-up efforts

●Support continuous improvement initiatives through feedback collection and analysis

●Collaborate with cross-functional teams to brainstorm ideas and drive project success

●Create documentation and communication for central identity account security project to ensure HIPAA and FERPA compliance company wide

●Migrate 100+ product specifications and product roadmaps to Confluence

●Consolidate knowledge articles and documentation in SharePoint

●Create self service knowledge base SharePoint for sales and customer service teams

●Create and maintain knowledge base for configuring new clients and troubleshooting

●Utilize Salesforce for planning and communication with sales and help desk

Vaidhi Technologies - London, UK Remote August 2020 to December 2022

Scrum Master Developer and Analyst

●Spearheaded 200+ Scrum Ceremonies, including virtual stand-ups, planning and backlog reviews, demos, and retrospectives

●Refined 50+ user stories to meet business requirements and ensure clarity for development team

●Facilitated efficient communication and collaboration among team members to achieve project goals

●Crafted clear and concise user stories to outline software features from an end user's perspective

●Managed and prioritized the product backlog to ensure timely delivery of key features

●Utilized agile methodologies to streamline the software development process and improve project efficiency

●Contributed to the development of cutting-edge software solutions through collaborative coding and team feedback

●Identified impediments and assisted team in identifying path to delivering on sprint commitments

●Introduced and updated KPIs and burndown charts

CH Robinson - Eden Prairie, MN Hybrid November 2018 to April 2020

Junior Scrum Master

●Led 150+ Scrum ceremonies including daily stand-ups, planning and backlog reviews, demos, and retrospectives

●Utilized Jira and Azure boards for task management and sprint tracking

●Facilitated meetings between developers, product owners, and other contributors

●Helped scrum team to determine and define definition of done

●Supported release planning and communications to affected product owners and contributors

●Determined impacted teams and communicated impact for releases

●Updated and maintained team KPIs and burndown chart

●Reviewed and updated troubleshooting documentation and knowledge base

●Documented department standard operating procedures

●Designed flow diagrams and documentation for applications and microservices

YRC Worldwide - Overland Park, KS September 2016 to October 2018

Junior Scrum Master

●Facilitated 100+ Scrum ceremonies including daily stand-ups, Scrum of Scrums, sprint planning, sprint reviews, and sprint retrospectives

●Coordinated, planned, and successfully rolled-out 10 applications enterprise wide

●Assisted 4 scrum masters in coaching 5 Scrum teams composed of product owners, software developers, software testers, business analysts, and third party developers

●Presented updated project requirements and specifications to vendor

●Developed SharePoint documentation for stored procedures, single page applications, and use for end users, help desk, and development teams

●Revised and managed existing knowledge base articles in ServiceNow

●Integrated software systems to streamline processes and improve overall functionality

●Aided in gathering requirements, grooming backlog, and refining user stories

●Coached team in Scrum practices to deliver value to projects

●Managed Tier 3 support and coverage for Field Operations project rollouts

PREVIOUS EXPERIENCE

Heritage Computer Consulting and Services - Overland Park, KS

Data Analyst - January 2016 to August 2016

Johnson County Community College - Overland Park, KS

Web Developer Intern - June 2015 to December 2015

EDUCATION

Bachelor of Science in Computer Science, Rasmussen College

Overland Park KS, February 2018

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