Customer Service Representative

Amanda Selvidio

** ****** *********** *******, ** 06776

***-***-***********.********@*****.***

EDUCATION

Allen School of Health Sciences Graduated June 2017

Medical Insurance Billing and Coding: GPA 3.7 On-Line (Phoenix, AZ)

•ICD-10, CPT, HCPCS

•Insurance & Billing

•Processing Electronic Claims

•Insurance Reimbursement

•Bilingual English/Spanish

WORK EXPERIENCE

Elderly Care-Giver

November 2022 - Present

Consumer Direct Care NetworkTN (CDTN)

Fiscal Employer Agent

Franklin, TN

•Direct care, Assisting in grooming, toiletries.

•Elderly care, Dementia person.

•CPR.

Calling Service Center

September 2020 - August 2022

Task Management, Inc. / Town Fair Tires

East Haven, CT

•Calling Center Service Representative.

•Service calls addressing our products, assuring appts.

Cashier/Customer Service

August 2015- 2020

Big Y Supermarket

Guilford, CT

•Cashiering and Customer service.

•Customers to receive outstanding service.

Accounts Receivable/Customer Service Representative

February 2012- December 2013

Hocon Gas, LLC

Guilford, CT

•Mediating heavy customer service calls.

•Accounts Receivables.

•Maintaining filing system.

Account Manager, Auto Insurance

November 2010- November 2011

NII Brokerage, LLC

Bridgeport, CT

•Purchased merchandise for Pilot based program.

•Current sales and policies.

•Maintained great record system.

Assistant Manager

April 2004- November 2010

McDonald’s Restaurant

Guilford, CT

•Purchased merchandise for store

•Knowledge of current sales and policies.

AWARDS / ACHIEVEMENTS

•Certificate of Completion: Aesthetic Skin Program in 2001.

•Certificate of Completion: Phlebotomy Program in 1998.

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