Supply Chain Operations Manager

DAWN BARRY

North Aurora, IL ***** 847-***-**** ***********@*****.***

CHAMPIONED LOGISTICS & SUPPLY CHAIN MANAGEMENT PROFESSIONAL Collaborative, proactive, and dynamic professional with 30+ years of experience in operation management, specializing in logistics coordination, supply chain management, and strategic planning. Fosters robust internal business relations with cross-functional units, maintaining transparent communication while strategically resolving operational challenges. Analyzes KPIs to identify internal and industry trends to maximize data-driven decisions and promote continuous improvement. Dedicated to maximizing profitability and achieving organizational goals through proactive analysis and strategic decision-making, ensuring sustainable growth and success. CORE COMPETENCIES

• Operation Management

• Time Management

• Vendor Relationship Management

• Communication & Negotiation Skills

• Cross-Functional Collaboration

• Training & Recruitment

• Customer Management

• Problem--Solving

• Supply Chain Management

Technical Acumen: Microsoft Office (Outlook, Word, Basic Excel) TMS Software Due Diligence PROFESSIONAL EXPERIENCE

Operations Manager Dew Distribution Services Geneva, IL Sept. 1993 – Feb. 2024 Logistics Coordinator Dew Distribution Services Geneva, IL Sept. 1988 – Sept. 1993 Transitioned from logistics coordinator to operations manager. Acquired new accounts by interfacing with sales, collaborating with dispatchers and accounting to review key metrics, and ensuring to meet sales and profit targets. Selected Accomplishments:

ü Successfully upgraded the TMS traffic management system to operate entirely online, transitioning the department to a paperless environment, reducing the time to add new supplies from 1 hour to 5 minutes and integrating paper files into internal systems. ü Provided training and mentorship to the logistics coordinators, resulting in successful progress within the organization. ü Increased the number of suppliers within the organization to a select core group known for their proven track record of quality work and willingness to negotiate fair rates for the organization. ü Achieved certification as a Transportation Broker through the Transportation Intermediaries Association in 2002. Key Responsibilities:

§ Financial Management: Performed billing and accounts receivable tasks in tandem with the accounting team. Processed invoices from carriers and audited payments, ensuring all paperwork was to prevent financial discrepancies.

§ Cross-Functional Collaboration: Contributed to team meetings by actively engaging in brainstorming sessions to address departmental challenges. Facilitated discussions to resolve internal pain points, and developed departmental processes to achieve resolution.

§ Training & Recruitment: Oversaw hiring and training for operations and sales teams, presenting workflows, providing hands-on guidance, and facilitating the transition to seasoned personnel.

§ Vendor Management: Facilitated communication between national and local suppliers as shippers and carriers' intermediaries. Verified safety information for potential clients and negotiated rates and coverage with carriers, ensuring optimal terms.

§ Stakeholder Relations: Established positive relations through formal communication, offering market insights. Explored shipment consolidation strategies via different modes of transport to enhance profits, and ensured all stakeholders remained informed of cost- saving opportunities.

§ Metrics Tracking: Extracted key metrics from the internal database across business units. Focused on time performance for pickups and deliveries to ensure suppliers met customer needs. Identified opportunities for cost and quality improvement.

§ Customer Management: Monitored monthly data to address major issues and product damages, ensuring removal of inefficient suppliers and upholding standards while conducting quarterly client meetings to identify new lanes and service opportunities.

§ Profit Optimizations: Negotiated to achieve a profit margin of 15% for each handled shipment, identifying areas within shipments to potentially increase charges and enhance profits, as well as analyzing trends and executing consolidations to maximize organizational profits by combining loads.

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