Customer Service Information Technology
Resume:
PERSONAL SUMMARY
A highly competent, motivated, and enthusiastic young man, with experience working in a busy environment. Possess excellent team leadership qualities that can get the job executed efficiently. Well organized and proactive in providing timely, efficient, and accurate work. Approachable, well presented, and able to establish good working relationships with a range of different people. Possesses a proven ability to generate innovative ideas and solutions to problems, with excellent customer service skills. Ultimately, I would like to be able to contribute to the overall success of any company that employs my services.
KEY SKILLS AND COMPETENCIES
Excellent leadership qualities, work well in a team, and produce quality work
Strong organizational, administrative, and analytical skills.
Excellent computer skills and ability to maintain confidentiality.
Ability to produce consistently accurate work even under pressure
Knowledge of Microsoft Office packages.
Ability to multi-task and manage conflicting demands.
Excellent accounting skills and bookkeeping records
KEY ACCOMPLISHMENTS
Served as Accounts Teacher in 2013
EDUCATION
May Pen High 2011-2013
SUBJECTS OBTAINED:
Principles of Accounts I 2013
Mathematics II 2015
Office Administration II 2013
Principles of Economics III 2013
Information Technology III 2013
Principles of Business I 2020
English Language II 2021
WORK EXPERIENCE:
NFL-DIGICEL PLAY (RETENTION & COLLECTION ANALYST)
March-May 2017
18 Cargil Avenue,
Kingston 10
NATIONAL WORK AGENCY – Jamaica (Summer Job Employment)
Summer Work Program (3 weeks on the job training)
Trenton Road, May Pen Clarendon
I was involved in bookkeeping and recording, sorting of customers’ documents.
YORK TOWN PRIMARY SCHOOL- (2 Years of Job Employment)
January 2020 – Present (Contract will end 31st of April 2022)
Bullard York Town P.A.
May Pen
Clarendon
YORK TOWN PRIMARY SCHOOL – Teacher’s Assistant
July
Bullard York Town P.A.
May Pen
Clarendon
OTHER SKILLS
Music, Drawing/Graphic Design, Works well with children and singing
INTERESTS/ ACTIVITIES
Community work/service and development, Art, Photography
REFERENCES
Mrs. Shackera Campbell - Lorne Ms. Natasha Garcia
Educator Vice Principal
Kingston Technical High York Town Primary
Greater Portmore York Town P.A.
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