Call Center Agent
Resume:
Joseph Maynard
Finleyville, PA *****
***********@******.***
Work Experience
Assistant Building Engineer
Target - Pleasant Hills, PA
July 2021 to May 2022
Assistance with minor building maintenance. Would do spare part room inventory and label shop parts, and supply rooms. Also call and make appointments for other companies to assist if needed. Routine maintenance checks and safety.
Inbound Call Center Agent
Dail America - Green Tree, PA
August 2019 to March 2020
Sales and scheduling/rescheduling visits also answering various questions and always helping with a detailed oriented answer. While on the phone and using computer. Call center environment. Carpenter
Holmes Construction - Finleyville, PA
March 2013 to September 2016
Every aspect of construction, from demo to frame and finish. Interior and exterior. Contract Installation Technician
Corporate Cable Solutions - Monongahela, PA
March 2010 to August 2016
Telephone and internet installation. Reading wire diagrams and schematics. Running wire and fiber optic cable line in commercial buildings.
Ironworker Apprentice
Local 3 - Pittsburgh, PA
June 2012 to November 2013
Read building blueprints, run heavy equipment, stick welding, MIG, TIG, torch cutting. Electrical and Production Equipment Repair Supervisor Steelmax - Bridgeville, PA
December 2010 to May 2012
Supervised and repaired broken warranty electrical tools. Also would do inventory of warehouse along with assist with shipping.
Presentation Detailer
John Sisson Mercedes Nissan - McMurray, PA
December 2008 to June 2009
Supervised and assisted car lot of cleanliness and inventory. Also detail cars at times. While assisting mechanics when needed or at times when busy what do simple task like changing brakes,tires, pumps, radiators etc…
House Engineer
Facility Maintenance
June 2006 to November 2007
Room maintenance and emergency repairs. In all aspects of carpentry, electrical, telephone, plumbing also assisting with security when needed.
Aircraft Electrical Technician
U.S. Air Force - Pittsburgh, PA
September 2001 to September 2005
Journeyman on C-17 aircraft supervised and trained airman also doing my own jobs as well a part of the red streak team which would repair aircraft if something would flag right before takeoff. Served my country in Iraq.
Education
High school or equivalent in Aircraft Electronics
Pittsburgh Institute of Aeronautics - Pittsburgh, PA June 2006 to February 2008
Skills
• Customer Service (10+ years)
• Microsoft Word (10+ years)
• Internet Research (10+ years)
• Internet Information Services (10+ years)
• Manufacturing
• Visual Basic
• Equipment Repair
• Facilities Maintenance
• Schematics
• Aircraft Maintenance
• Blueprint Reading
• Electrical Experience
• Military Experience
• Microsoft Excel
• Brake Repair
• Plumbing
• Fabrication
Military Service
Branch: Air Force
Service Country: United States
Rank: E-3
September 2001 to September 2005
Aircraft electrician and environmental specialist journeyman. Commendations:
3 medals, 5 ribbons and had Secret clearance level. Certifications and Licenses
Secret Clearance
TS/SCI
Top Secret Clearance
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