Customer Service Business Development

JC

JOSEPH CAHILL

********@******.*** 502-***-**** BARDSTOWN, KY 40004

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Louisville Cars And Trucks Louisville,

KY

Sales Manager

09/2018 - 05/2024

Developed and implemented sales strategies to increase market share. Established relationships with key clients, while maintaining existing customer base.

Created and presented monthly reports to management on sales performance.

Managed daily operations of sales department, including supervision of staff members.

Trained, coached, and mentored junior sales personnel to ensure success in their roles.

Conducted regular meetings with staff members to review goals and objectives for the quarter and year.

Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.

Tracked monthly sales to generate reports for business development planning.

Created and maintained sales environment to support business objectives. Established new accounts and serviced existing accounts maintaining professional relationships.

Prospected for new business using databases and other strategies to generate sales.

Supported sales team members to drive growth and development. Craig and Landreth Pre-Owned

Louisville, KY

Sales Associate

07/2008 - 08/2018

Demonstrated respect, friendliness and willingness to help wherever needed.

Excellent communication skills, both verbal and written. Worked well in a team setting, providing support and guidance. Developed and maintained courteous and effective working relationships. Skilled at working independently and collaboratively in a team environment.

Worked flexible hours across night, weekend, and holiday shifts. Toyota Of Louisville Louisville, KY

Sales Associate

01/1996 - 07/2008

Provided positive first impressions to welcome existing, new, and potential customers.

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Engaged with customers to build rapport and loyalty. Maintained calm demeanor and professionally managed issues in busy, Summary

Experience

high-stress situations.

Created inviting environment for customers by maintaining store organization and cleanliness.

Listened to customer needs and desires to identify and recommend optimal products.

Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Conducted product demonstrations to highlight features and redirect objections to positive aspects.

Engaged in friendly conversation with customer to better uncover individual needs.

New Business Development

Order Management

Account Management

Solution selling

Skills

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