Medical Assistant Customer Service

Celida Maria Rodríguez García

**** ******* **. *****, ******* 33615

PH: 813-***-****

Email: *************@*****.***

Professional Overview

Detail-oriented, customer service focused professional, accustomed to working in high demand, fast-paced. Delivers high quality patient care in accordance with established policies and procedures.

Transferable Skills

Strong verbal, written and interpersonal communication skills.

Functions independently as part of team to identify problems and implement resolutions.

Effectively manages time and prioritizes duties and multi-task environments.

Calm demeanor under stress with successful support skills.

Education

Higher Institute of Medical Sciences “Carlos J. Finlay”, Camaguey, Cuba

Graduated August 13, 2001 Registered Nurse

Tampa Bay Medical Rehab

2908 W Waters Ave. Ste: 101-A, Tampa, FL. 33614

From: 08/01/2020 To: Present

Medical Assistant, Phlebotomy and Referral Coordinator

Insurance Authorization and Verification, Collection

Scheduling appointments to the specialist for the patient

D.O.T. Physical and Drug Test for Truck Driver

Knowledge in Help low-income families and Seniors 65 years with low-income to get benefits Medical Billing.

Use EMR (Practice Fusion, MD-Flow, Prognosis, E-Clinical, and others)

(Experience in vaccine administration and trained in FL Shot program)

Visiting Physicians Associations (VPA)

8600 Hidden River Pkwy Ste: 75, Temple Terrace 33537

From: 11/27/2017 To: 07/27/2020

Medical Assistant (House Call Visit)

Obtain vital signs and prepare patient for visit.

Phlebotomy, performs EKG, eye exams as assigned.

Assists the Medical Provider with all examinations and procedures.

Updates patient demographics, consent and immunization forms as needed.

Use EMR (Aprima).

Monitors temperatures in refrigerator and freezer.

Orders supplies and vaccinations orders as directed by Practices Manager

Responsible for compliance with HIPPA, OSHA and safety plans for the practice

Performs other related projects and duties as assigned.

Dr Grauer’s Office

4600 N Habana Ave. Ste: 29, Tampa, FL. 33614

From: 11/02/2015 To: 11/23/2017

Medical Assistant and Referral Coordinator

Insurance verification, Collection and authorization

Scheduling Appointment

Use EMR (E-Clinical and Prognosis)

Florida Care Centers

7208 N Sterling Ave. Tampa, FL. 33614

From: 07/25/2011 To: 10/30/2015

Medical Assistant, Phlebotomy and Referral Coordinator

Insurance Authorization and Verification, Collection

Scheduling appointments to the specialist for the patient

Knowledge in Help low-income families and Seniors 65 years with low-income to get benefits Medical Billing.

Use EMR (Practice Fusion).

(Experience in vaccine administration and trained in FL Shot program)

Community Work

Florida Care Centers

7208 N Sterling Ave. Tampa, FL. 33614

From: 02/01/2011 To: 07/24/2011

Medical Assistant and Phlebotomy

Filling work experience

References:

Excellent professional references available upon request

Yusdania Amaro, ARNP and Owner of (TBMR) 813-***-****

Leidy Ajo, Front Desk and Office Supervisor of (TBMR) 813-***-****

Dr. Luis Miranda-Genaro, MD, Medical Director of Yusdania Amaro, ARNP and Owner of (TBMR) 813-***-****

(TBMCG) 813-***-****

Elienay Ramos Martinez, Office Manager of (FCC) 656-***-****

Belkis Valdes, ARNP 813-***-****

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