Customer Service Warehouse Associate

CHELSEA N.

** ****** **. ********, ** ***** •201-***-**** •******.*@******.***

Professional Summary

Reliable warehouse Associate with 3 years of experience managing shipping, receiving and inventory operations. Excellent customer service and record of success in inventory audits and product staging. Dedicated to accurate data-entry and worksite safety. Skills

• OSHA Standards

• Office Supplies and Inventory

• Time Management

• Microsoft Office

• Receiving Orders

• Handheld Scanners

• Inventory Understanding

• Warehouse Organization

• Order Logging

• Receiving

• Shipping

• Organization

• Safety Policies and Procedures

• Administrative Support

• Clerical Support

• Payment Processing

• Verbal and Written Communication

• Detail oriented

• Interpersonals skills written and verbal

Work History

Shipping Clerk/ Customer Service Specialist

04/2023 to 02/2024 UPS Healthcare

• Completed inventory cycle counts

• Sorted and delivered materials to different work areas and staff.

• Packed, secured, labeled and applied postage to materials to prepare items for shipment.

• Simplified shipping and receiving processes for improved workflow.

• Completed data entry tasks with accuracy and efficiency. Inbound Shipping, 10/2020 to 08/2022

Pitney Bowes – Monroe, NJ

• Used handheld scanners to efficiently track and maneuver freight throughout distribution network.

• Shipped material and performed boxing, packing, labeling, and preparation of related documents.

• Checked and rechecked orders before packaging and shipping items.

• Loaded and unloaded materials onto and off of trucks for fast shipment.

• Entered information into warehouse management system using handheld scanners and computer terminals.

• Maintained clean, orderly work environment free of hazards.

• Verified quantity and description of materials received by checking merchandise against packing list.

• Followed safe handling processes for different types of loads and materials. General Warehouse Associate, 10/2018 to 08/2022

Pitney Bowes – Monroe NJ

• Prepared orders for shipment by picking, packing, and labeling merchandise.

• Loaded, unloaded, and moved material to and from storage and production areas.

• Performed general housekeeping and cleaning tasks.

• Checked packages and merchandise for damage and notified vendors.

• Consistently lifted materials weighing as much as 50 pounds.

• Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.

• Cleaned and maintained warehouse in compliance with OSHA safety standards.

• Performed inventory control, such as counting, and stocking merchandise.

• Evaluated incoming shipments for quality issues and processed unacceptable materials for return. Education

Associates : Business Management, 04/2009

Hudson County Community College - Jersey City, NJ

Associate Of Applied Arts: Business Administration And Management, 04/2009 Hudson County Community College - Jersey City, NJ

Certifications

• Hand pallet

• R F scanner

• CPR

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