Sales Representative Customer Service
Resume:
Carolin Asencio
Henrico, VA *****
********@******.***
Throughout the years I've build up experience in providing customer care and simply developing better social skills. I'm also bilingual and fluent in English and Spanish, offering solid comprehension of cultural diversity.
Authorized to work in the US for any employer
Work Experience
Sales Representative
Cricket Wireless - Henrico, VA
November 2023 to Present
• Selling products and services to customers, and representing the brands.
• Answer phones and resolve issues with enthusiasm.
• Process payments and perform opening and closing audits/reports.
• Start conversations with customers by asking questions to pinpoint the best offerings, and maintain a good relationship with them.
• Kept tabs on competitors by analyzing successes and failures and evaluating impact on market.
• Perform store inventory, including cell phones, phone cases, chargers, speakers, etc. Cashier/Customer Service
Chicken Fiesta - Henrico, VA
November 2021 to October 2023
• Answered phones to take orders, resolve questions or concerns.
• Handled cash and credit card transactions quickly and accurately.
• Assisted customers in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances
• Maintained knowledge of current menu items, ingredients and preparation methods
• Catering; took orders, process into invoices, deliver and set up.
• Restock supplies, clean counters and remove trash Sales Representative
Boost Mobile - Chester, VA
May 2019 to October 2021
• Maintained current store, product and promotional knowledge to drive consistent sales.
• Answered phones and took orders with enthusiasm and delivered information regarding items to customers.
• Processed payments and maintained accurate drawers to meet financial targets
• Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
• Kept tabs on competitors by analyzing successes and failures and evaluating impact on market.
• Answered questions about current promotions and resolved issues according to store policies. Server/Cashier
The Patron - Chester, VA
June 2018 to April 2019
• Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
• Operated POS terminals to input orders, split bills and calculate totals.
• Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
• Processed customers payments and provided receipts.
• Restock supplies, drinks, ice and keep working area clean at all time. Education
High school diploma
Thomas Dale High School - Chester, VA
Skills
• Bilingual
• Customer service
• Food service
• Communication skills
• Computer skills
• Cash Handling
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