Front Desk Medical Center

Ferra Bonaventure

917-***-**** *********@*****.***

PROFESSIONAL CAREER HISTORY

Northwell Health, Cohen’s Children Medical Center- Pediatric Satellite- February 2017 – Present

Administrative Associate

Manage a total of 6 provider templates, enter patient demographics into EMR, create appointments for practice and manage visit schedule of 30+ patients daily

Ensure all patients insurance information has been verified and updated and the time of service.

Conducts outreach calls to NYS health options for non- Medicaid insurers for family planning services

Maintains office supply inventory

Supports with training of new front desk team members in Allscripts, Soarian, epaces and ecare Next.

Primerica Financial Services-February 2017 – January 2020

Primerica District Leader Representative

Conduct comprehensive assessments of clients' financial situation, including income, expenses, assets, liabilities, insurance coverage, tax status, and investment portfolios

Collaborate with clients to define their financial goals, such as retirement planning, education planning, wealth accumulation, debt management, or estate planning

Analyze clients' financial data to identify areas for improvement, potential risks, and growth opportunities, considering factors such as inflation, market conditions, and taxation

Build and maintain strong client relationships through regular communication, timely updates, and ongoing financial reviews to ensure their plans remain relevant and aligned with their changing circumstances

Northwell Health Far Rockaway School Based Medical & Mental Health Center- November 2015 – February 2017

Outreach Worker/Biller

Attended community-based organization meetings and assisted with developing community advisory

councils

Developed campus plan to address reducing teen pregnancy, STD/HIV rates and provided resources that relate to adolescent sexual health

Organized youth groups that focused on educational, social, and economic opportunities for teens

Developed quarterly teen friendly newsletters and parent workshops

Supported the clinical team with ensuring access to comprehensive reproductive health care and family planning services for teens

Managed accounts receivable and payable accounts and maintain financial records

North Shore / LIJ Hospital School Based Health Center -February 2012 – November 2015

Medical Office Representative

Greeted patients upon arrival, responsible for responding to all patient inquiries regarding health services.

Trained incoming team members on billing and front desk functions

Supported with rendering first aid, created appointments and provided guidance to all patients to the exam room.

Assembled medical charts, conducted copying, scanning charts, and labeling for filing.

Worked closely with Social worker team with special projects

Managed and maintained office supplies and inventory

EDUCATION AND CERTIFICATES

Nassau Community College, Business Management

American Heart Association – Basic Life Support (BLS) Certification

TECHNICAL SKILLS

Microsoft Office; IDX System, Adobe, Allscripts, Sorian,

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