Stefanie Dwinchick
Phoenixville, PA *****
************@*****.***
CORE QUALIFICATIONS
Highly organized with a proven ability to prioritize and complete multiple tasks within deadlines.
Excellent interpersonal and communication skills.
Independent worker with demonstrated history of taking initiative to improve processes.
Adaptable and versatile; able to learn new systems quickly.
Expert user of Microsoft Office applications along with numerous other job-specific programs.
SKILLS
Collaborative Team Player
Critical thinking
Problem solving
Time management
Leadership
Microsoft Office Suite
SAP
Inventory management
Research expertise
Accounting
Human resources
Merchandising
Dayforce (scheduling software)
Salesforce
WORK HISTORY
Roussey, LTD. – Exton, PA
September 2023-Present
Front Desk Coordinator
Greet and assist visitors or direct them to the appropriate person/place
Answer a multi-line phone system, assisting all callers with courtesy and professionalism
Process incoming job requests from PECO in accordance with Roussey procedure, which includes: receiving information from project manager, transferring files, identify maps required, add new job in system, coordinate with managers.
Procure all required state and local permits and ensure techs have all information and paperwork needed to successfully complete their jobs
Medartis, Inc. – Exton, PA
February 2022- April 2023
Inventory Control Specialist
Received product requests via phone, fax, or email and processed them according to Medartis’ inventory procedure
Researched complex and diverse data retrieved from multiple sources and resolved issues using sound and accurate judgment
Managed difficult or emotional customer situations promptly and professionally
Took initiative in making decisions and included appropriate people in the decision-making process
Natural Clean Queen – Linfield, PA
May 2019-February 2022
Supervisor/Training Specialist
Partnered with owner on training new hires, ordering supplies, checking inventory and equipment maintenance
Served as customer service expert by conducting quality control checks
DSW Shoe Warehouse – Collegeville, PA
September 2008-May 2018
Merchandising Manager
Supervised store associates to ensure delivery of exceptional customer service aligning with DSW’s core values
Developed and implemented action plans that met service levels while balancing the full scope of store operations
Promoted from Sales Associate to Merchandising Manager
Managed other regional stores and filled in for the operations manager when needed
Revolutionary Education Center
May 2011-May 2015
Program Coordinator/Administrator
Coordinated the Certified Nursing Assistant Program
Managed the overall administration and coordination of the program activities including planning, developing, and scheduling the nursing curriculum program
Oversaw the assessment and evaluation for all instructors
Ensured regulatory compliance with state and federal guidelines while adhering to the mission of the Center
ADDITIONAL WORK EXPERIENCE
Utility/Production Assistant, IMS Productions (2015-present) (seasonal TV production)
Event Runner/Production Assistant, Mohegan Sun Arena at Casey Plaza
Production Staff, WVIA TV/FM (local PBS station)
EDUCATION
McCann School of Business and Technology – Scranton, PA
Associate of Science: Marketing/Management
Associate of Science: Accounting
Externships:
Home Depot, Human Resources
Hilton Hotel - Accounting
CHARITABLE ACTIVITIES
Tower Climb, NYC – New York, NY (Tunnel to Tower Foundation)
Big Climb, Philadelphia, PA (Leukemia & Lymphoma Society)