Supply Chain Customer Service

Susanah Buchanan ** S. **** W. Westpoint, UT.

Mobil Phone: 385-***-**** *********@******.***

SUMMARY:

Reliable and energetic employee with extensive experience in logistics’ including material inventory, material management and material distribution. Expert in material records keeping, data processing, product assembly, material acceptance & inspection, inventory/supply chain management software (SAP). Focused individual on safety and is a safety team member, continuous process improvement, F.O.D. prevention and business cost reductions.

PROFESSIONAL EXPERIENCE

Border States Electric Layton, UT 6/2016- Present

Shipping and Receiving, Material Handler

Manage high value material/product and inventory.

Verify quantity and quality of physical materials against purchases orders.

Received and shipped material/products accordingly to customer’s requirements.

Utilize SAP inventory/supply chain management software.

Product returns (RMA) and internal/external customer service.

Maintain existing inventory.

Licensed forklift operator

Maintain OSHA safety compliance.

Spherion Staffing Service (HAFB) Riverdale, UT 3/2016-6/2016

Production Material Expediter

Processed and categorized material orders for customer delivery.

Staging material inventory per customers’ requests.

Transported materials between facilities.

Inventory materials and check for discrepancies.

Provided high quality internal customer service.

Merry Maids Corporation Salt Lake City, UT 6/2013 – 3/2016

Team Supervisor

Manage and mentored a crew of 16 employees in day-to-day operations.

Maintained and managed products and Inventory control.

Employee time and attendance records, quality inspections, Employee training/mentoring and personnel retention.

Employee growth mentor and conducted disciplinary action when needed.

Designed and executed quarterly business goals and adjectives with all employee members.

Susie’s Cleaning Service Casper, WY 9/2007 - 6/2013

Owner/Operator

Directly responsible for accounts, including multiple homes, professional offices and various facilities.

Extensive marketing and travel for new clients and facilities to generate business.

Statewide marketing, including new potential clients, internet manuals and direct mailings.

Payroll, inventory management, employee hiring, budgets, and sales.

Internal Revenue Service (IRS) /IAP Freeport, NY 8/2005 - 9/2007

Team Lead

Managed daily and weekly routines for team members.

Inventory control, team schedules and monitor daily operations.

Organize areas departments, manage, and maintain client files.

Extensive business traveling for mentoring team members.

L-3 Harris Communications Salt Lake City, UT 5/1996 – 3/1999

Production Assembler

Assembled and soldered cable and connectors per IPC-620 specifications, for secure military communication systems.

Reworked/soldered Circuit Card assemblies to IPC-610 and J-Standers Specifications.

Read and used wiring diagrams, electrical schematics, blueprints, processes/procedures for all product builds.

Maintained quality workmanship standers for all product builds.

Utilized ‘clean as you go’ F.O.D. prevention, shadow box and tool inventory methodologies.

Lead safety personal for the Cable and Harness area for weekly safety meetings.

Coordinated changes requests with Manufacturing Engineering, Design Engineering and Quality Management.

Education:

Davis technical Collage Kaysville, UT Medical billing and coding 2004

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