Night Auditor Front Desk
Resume:
Teresa,Grandison
Dover De ****4
******.*********@*****.***
NIGHT AUDITOR
OBJECTIVE
Currently seeking to secure a position within the Hotel Hospitality field where I have many different skills and experience as a Reliable Night Auditor. Proficient in efficiently handling nightly audit functions while managing the diverse front desk and guest service areas while giving great customer service.
SKILLS & ABILITIES
Report generation, Data analysis, Batch processing, Billing, Organized, Resourceful, Self-starter, Multi-tasker
EXPERIENCE
Cogency Global Admin Assistant / Reception 10/2021- Current, dover de
Organizing schedules
Booking travel arrangements
Creating agendas for meetings and conferences
Taking meeting minutes or transcribing phone calls
Drafting memos and company correspondence
Coordinating between departments, leaders or outside vendors
Getting equipment and other materials for new personnel
Ordering and stocking office supplies
Developing spreadsheets
Handling expense reports
Planning team outings or engagement activities
Improving the administrative process
Fairfield Inn Express Chelsea, Night Auditor / front desk clerk 08/ 2020 to current Dover,DE
Nightly revenue reconciliation of room revenue, movie revenue and all other revenue sources.
Addressed all guest concerns and delegate to staff as necessary.
Prepared and sent out direct bill packets for hotel credit clients
Reconcile hotel bank deposits to what was recorded in property management system.
Retrieve and process deposits in accordance with hotel standards.
Maintain house bank and conduct transactions according to established processes and policies.
Issue and redeem cashier banks and conduct audits as needed.
Process petty cash receipts and reimbursements.
Resort World Casino Queens NY, Income Audit 04/ 2018 to Current
Examines revenue cash receipts, sales tickets, bank records, inventory and stock record sheets, and similar items to verify accuracy of recorded data.
Prepares daily operating reports based on revenue reports from within the revenue and other accounting areas.
Assists with soft count record keeping and reporting.
Examines customer gambling tax records for accuracy of recorded data. Reconciles reportable winnings on tax forms to winnings on source documents and system reports.
Reviews multiple transaction logs, currency transaction reports
Computes percentages and totals and compares results with recorded entries.
Assist in auditing the effectiveness of internal controls and accuracy of financial records by means of thorough investigations of discrepancies. Reports results of investigations to management.
Other duties as assigned.
Holiday Inn Express Chelsea, Night Auditor / Accounting clerk 12/ 2017 to 05/2019, Manhattan,NY
Nightly revenue reconciliation of room revenue, movie revenue and all other revenue sources.
Addressed all guest concerns and delegate to staff as necessary.
Prepared and sent out direct bill packets for hotel credit clients
Reconcile hotel bank deposits to what was recorded in property management system.
Retrieve and process deposits in accordance with hotel standards.
Maintain house bank and conduct transactions according to established processes and policies.
Issue and redeem cashier banks and conduct audits as needed.
Process petty cash receipts and reimbursements.
Sheraton Brooklyn hotel,Night Auditor / Night Supervisor 09/ 2016 to 12/2018, Brooklyn,NY
Nightly revenue reconciliation of room revenue, movie revenue and all other revenue sources.
ddressed all guest concerns and delegate to staff as necessary.
Prepared and sent out direct bill packets for hotel credit clients
Ensured adequate quantity of breakfast was prepared by food staff.
Reconcile hotel bank deposits to what was recorded in property management system.
Managed by Q: cleaning operator 01/2016 – 10/2016 New York NY
• Mix cleaning liquids in safe quantities• Clean, mop and wash office floors• Vacuum and shampoo carpets and drapes• Dust and polish office
furniture• Wash bathroom counters and surfaces• Replenish bathroom supplies such as soap and towels• Empty trash bins and ashtrays and
ensure that recyclable materials are separated• Clean windows panes and doors and wipe down wall hangings• Brush and mop
CVS pharmacy: cashier, customers service 08/2014-01/2016 Brooklyn, NY
• Exceed the standards of customer service experience by maintaining a friendly and customer focused approach•
Provide timely and appreciable customer service,• Change cash register handling process which increasedefficiency • Maintain and imparted knowledge of cashiering procedures• Greet customers as they arrive and direct
them to merchandise they need• Assist customers with buying decisions
Star Cruiser Transportation Dispatcher, Reconciler 04/2008-07/2014 Brooklyn, NY Contacted customers prior to driver arriving to give updates and any extra information they may need or want. •map out trips for drivers, help driver find location using goggle maps and AVL. Performed Star Cruiser customer trip data entry to facilitate and submit billing to NYC transit using the passenger automated scheuling system Coordinated daily operations and handled office tasks such as correspondence, file management and database administration Handled telephone calls (responding, screening, and delegating calls, as appropriate
EDUCATION
DeVry University 01/2013-01/2014
Kaplan University 01/2017
REFERENCES
Will provide open asking.
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