Customer Service Business Development

Christian Villalobos

209-***-**** *.**************@*****.*** Lodi, CA

PROFESSIONAL SUMMARY

Experienced in developing sales strategies and achieving revenue goals. Possesses the ability to build customer relationships, identify customer needs, and deliver solutions. Exceptional communication, organizational, and problem- solving skills. Ability to establish strong customer relationships and effectively identify customer needs. Proven track record of meeting and exceeding sales objectives. Results-driven professional with years of experience in sales, customer service, and business development. Proven track record of consistently meeting and exceeding sales goals, with an ability to develop and maintain successful relationships with clients. Skilled in data analysis, forecasting, and problem-solving to optimize customer service, increase sales, and identify new business opportunities. Highly motivated self-starter, with a passion for providing exceptional customer service and achieving success. SKILLS

Customer service Communication skills Time management English Leadership Guest services Bilingual Product knowledge Decision making Customer relationship building Conflict resolution Self-motivation Multitasking Problem solving

EXPERIENCE

SALESMAN, Lodi

Home Depot, February 2021-Present

• Provided customer service and was involved in training new team members each month Worked with departments across the company, including marketing and project management, in developing new ideas, initiatives, products, and services

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• Maintained a clean and safe work environment,

• Offered strong customer service skills, keeping customers satisfied Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment

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• Developed relationships with coworkers

• Maintained comprehensive knowledge of products, services and promotions in order to provide informed advice.

• Analyzed customer preferences to suggest appropriate products or services based on individual needs.

• Adapted to and remained flexible in changing, fast-paced work environment.

• Responded quickly to meet customer needs and resolve problems. CREW MEMBER COOK, Lodi

Chipotle, August 2020-January 2021

Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment

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• Practiced safe food handling techniques according to company policies and procedures.

• Kept kitchen clean by sweeping and mopping floors, washing dishes, and disposing of trash. Provided excellent customer service to guests by taking orders accurately, preparing meals quickly and efficiently, and ensuring quality product was served.

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• Maintained a clean work area by sweeping, mopping floors, removing trash and washing dishes. EDUCATION

ASSOCIATES DEGREE, CA

San Joaquin Delta, January 2012

LANGUAGES

Spanish

Intermediate

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