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Customer Service Production Line

Location:
Indianapolis, IN
Posted:
May 28, 2024

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Resume:

Ojo A Abiodun

BROWNSBURG IN.713-***-****. ********@*****.***

Reliable planning leader with a work history of good performance in a fast-paced production environment. A highly skilled individual who is outcome-driven and has a record of improving businesses. Adapt in operations management, strategic planning, warehouse operations, staff management, contract negotiation, public relations, teamwork efficiency, customer service relationships, and computer literacy. Initiative-taking, hardworking, and responsible with a cheerful outlook. Many years of experience in a strong work ethic, teamwork, multi-tasking, friendly and approachable personnel with a passion for helping people. Able to communicate with everyone and open to learning new things in various environments.

WORK EXPERIENCE

Maplehurst Bakeries, Brownsburg, IN

Production Associate 2020 – Present

Ensured safety and quality protocols were adhered to on the production line.

Operated various equipment and performed standard maintenance tasks.

Supported new product development and verification processes.

Conducted safety and quality assurance activities.

Led team meetings and communicated shift plans.

Trained colleagues on work processes and technical skills.

CraftMark Bakery, Indianapolis, IN

Manufacturing Technician 2019 – 2020

Maintained safety and quality standards on the production line.

Operated different combinations of equipment, achieving production targets.

Performed standard work processes, including AM and PM maintenance.

Supported commissioning, qualification, and verification of new products.

Led core team meetings and communicated shift action plans.

Conducted safety maps, LOTO, BOS, and RCA processes to ensure zero harm and 100% quality products.

Trained and coached team members on work processes and technical skills.

Aunt Millie’s Bakeries, Fort Wayne, IN

Equipment Operator 2017 – 2019

Ensured personal and food safety protocols were followed on the production line.

Operated and maintained equipment, meeting quality and production standards.

Implemented standard work procedures and supported new product development.

Conducted root cause analysis and breakdown elimination to minimize downtime.

Led shift handover meetings and ensured resource availability.

Qualified team members on equipment operation and maintenance processes.

Schmidt Bakery, Batesville, IN

Bakery Technician 2015 – 2018

Followed safety and quality protocols on the production line.

Operated and maintained equipment, achieving production goals.

Executed standard work processes and supported new product initiatives.

Conducted safety and quality control processes.

Led shift handover meetings and ensured resource availability.

Trained team members on equipment operation and maintenance.

Schmidt Old Tyme Bread, Baltimore MD 2008 – 2014

Quality Technician

Always report to the Quality Director.

Plan, coordinate, and participate in certification audits. Aid all facilities in being prepared and compliant.

Tracks state audits for the distribution centers and follow up with their corrective actions.

Completes all required FDA facility (includes distribution centers) registrations.

Pest control knowledge to aid in control, identification, and follow up if a special situation occurs.

Work with staff to oversee and edit programs where necessary to eliminate consumer complaints.

Follow up on each location in-house committee inspections.

Works with auditing companies, and customer contacts in scheduling audits. Communicates concerning unannounced audits to avoid conflict.

Other related duties as assigned.

Travelling within our production plants when required (less than 3 miles).

Education:

Baptist High School, Ile – Oluji, Ondo State. Nigeria 1989 – 1996

High School Diploma.



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