Customer Service Head Cashier

ELVA GONZALES-ROMERO

*** ******** ****** **., **** Tx. 78640 · 512-***-****

Email · ***********@*****.***

Seeking a position where I can maximize my 10+ years of customer service, assistant management, and cashier handling and training experience.

EXPERIENCE

DATES: 12/2018 – 05/2020

ASSEMBLER, Thermon Inc., San Marcos, TX.

We built panels for heating elements, my assignments was to pick up panels and follow blueprints. We placed it on stilts, wired it, and added it to compartments, to prepare for shipping. Daily Lifting of 20/30 lbs., constant standing and walking, and using heat gun, drill, and air hose daily.

DATES: 09/2013 – 12/2018

HEAD CASHIER, Chartwell’s Corp., Texas State University, San Marcos, TX

THE LAIRE FOOD COURT

Greet and serve each guest in a fast, efficient, and courteous manner.

Follow proper cash handling procedures, as defined by cash handling policies.

Maintain monies and sales information for audit and balance.

Monitor and maintain proper portion control.

Monitor and maintain quality of finished food product.

Maintain clean and safe work area as defined by OSHA and Health Dept. standards.

Communicated effectively with back line servers and supervision

Restock workstation, as necessary.

Restock and clean respective area upon closing, to include cleaning station, floors, and trash cans.

DATES: 12/2009 – 12/2013

PRIVATE HOME HEALTH ATTENDANT, SAN MARCOS, TX

Daily Cleaning, cooking, laundry, and daily life skills activities. Management of bills, medical appointments and other daily errands.

DATES: 10/1999 – 12/2009

ASSISTANT MANAGER, Chartwell’s Corp., Texas State University, San Marcos, TX

PAW-N-GO STORE

Assisted in recruiting, hiring, training of recommended positive individuals to become employees for excellent customer service.

-Motivated, encouraged, and challange store cashiers to excel in their positions.

Promote and reslove customer complaints in a timely and professional manner.

Implemented and enforced daily operating procedures to ensure store is clean

Adequately stocked, organized, and managed store shelves.

-Made sure displays are attractive, priced correctly, and organized safely

Completed daily paperwork and computer entry in a timely manner as established by management.

-Monitor cash over/short and inventory shrinkage.

-Possessed the physical ability to preform heavy lifting and duties of a regular store cashier.

EDUCATION

MAY 1974

NONE, New Braunels High School

Basics

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UPON REQUEST

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