NL N I C O L L E L E E
D I G I T A L M A R K E T I N G S P E C I A L I S T &
M A R K E T I N G P R O J E C T M A N A G E R
E D U C A T I O N
Resident San Diego, CA
************@*******.***
C O N T A C T
University of London
International business & communications
California State San Marcos University
2017 - 2020
Bachelor of science in business administration
with emphasis in marketing
E X P E R I E N C E
The County of San Diego Black Chamber of Commerce San Diego, California
2024 - Current
MARKETING PROJECT MANAGER
S U M M A R Y
A highly motivated, results-driven digital marketing specialist, social media manager, production manager, and event coordinator with a proven track record of developing and implementing effective digital marketing strategies to increase brand awareness, engagement, and conversions. My extensive experience in digital marketing enables me to create and implement comprehensive marketing strategies that align with business objectives. I have a deep understanding of analytics and can interpret data to create valuable insights and recommendations. I am also proficient in a range of digital marketing tools, including SEO, PPC, AEM and SMM. Additionally, I am experienced in managing teams and projects of various sizes.
www.linkedin.com/in/nicollelee
2016 - 2016
A C H I E V E M E N T S
Presenter/speaker Social Media Marketing
Strategy For Small Business Webinar
Created a social media marketing presentation for
business owners looking to get started on social
media.
Spoke to over 130 business owners on the best
practices on how to market your business on social media.
Partnered: PCR Capital Advisory Services
Speaker/presenter Branding Your
Business Webinar
Partnered: PCR Capital Advisory Services & Culver City Created a social media marketing deck to present
to business owners.
Spoke to over 100 business owner on the best
practices on brand improvement.
Co-Chair African Americans in Banking
CB&T’s DE&I Resource Group
Led community networking events.
Ran 8 volunteer events in which I gathered
associates to help improve the local community.
Presenter at DE&I webinar events .
P a g e 1
Coordinate: Oversee and coordinate all marketing initiatives/ events for the San Diego Black Chamber of Commerce.
Management: Manage the marketing team, including delegating tasks, setting goals, and providing guidance and support.
Development: Develop and implement comprehensive marketing plans to promote chamber events and services.
Web development: Manage web development activities and update the chamber's website to ensure it is visually appealing and user-friendly. Press conferences: Coordinate press events, including press conferences and media interviews, promoting the chamber's programs and initiatives. Media: Manage media relations and build relationships with local media outlets to secure coverage for the chamber.
Social media: Oversee social media marketing efforts, including content creation, community engagement, and influencer partnerships. Market research: Conduct market research and identify new opportunities for growth and innovation in the marketing space.
Fundraising: Oversee fundraising events and campaigns, ensuring successful fundraising efforts to support the chamber's mission.
Analysis: Analyze marketing data and track key performance indicators to measure the effectiveness of marketing efforts.
Collaboration: Collaborate with other departments to ensure seamless integration of marketing efforts with overall business objectives. Strategy: Leading the creation and implementation of a comprehensive marketing strategy for the San Diego Black Chamber of Commerce, driving brand awareness and engagement.
Development: Developed, implemented, and tracked marketing programs such as email, social media, and digital campaigns.
Collaboration: Collaborated with other internal teams as well as executives to develop and monitor strategic marketing initiatives. Analytics: Analyzed and reported on the performance and efficiency of campaigns.Conducted market research and analyzed trends to identify new marketing opportunities.
Content creation: Developed and created marketing materials, such as sales product collateral, social media, web pages, and ensured brand guidelines were met.
Copyediting: Wrote, proofread, and edited creative and digital content across different mediums.
Design: Designed and created marketing content for blogs, social media, articles, client features, videos, banners, and public relations. Greenbox POS & Perserverance Training
San Diego, California
2020-2021
FREELANCE MARKETING SPECIALIST
T E C H N I C A L S K I L L S
Adobe Experience Manager
Mood Media
Flipbook
Sprout Social
Canva
Google Analytics
SE Ranking
Photoshop
Powerpoint
Microsoftword
Excel
Monday
Digital Strategy
Marketing Strategy
Marketing Collateral
Web Development
Design
Marketing Communications
Html /css
Workfront
Keyword Research
Outlook
Sharepoint
Semrush
Hootsuite
Bitly
Adobe Premier Pro
Wordpress
Gaggle
Reputation
Google Analytics
Analysis
Project Management
CRM
MS Office
PR
Event Management
K E Y C O M P E T E N C I E S
Knowledgeable about Paid Search:
I have a deep understanding of paid
search marketing and advertising
techniques, including keyword research,
campaign optimization, and bid
management.
SEO (Search Engine Optimization):
I have extensive knowledge and
proficiency in search engine optimization
(SEO) techniques. I understand how to
optimize website content, improve
search rankings, and drive organic traffic.
Content Writing: I am a skilled writer
who can create engaging and impactful
content for various purposes. Whether
it's blog posts, articles, or social media
posts, I ensure that my content is well-
researched, informative, and tailored to
the target audience.
Adaptability: I am adaptable and thrive
in dynamic and changing environments. I
am open to new ideas and approaches,
and I am able to quickly learn and adapt
to new technologies or methodologies.
Project Management: I can effectively
plan, organize, and coordinate tasks to
achieve specific project goals.
P a g e 2
Analytics: Tracked and analyzed digital performance metrics to make informed decisions about campaigns. Tools that I utilized were Google Analytics, SE Ranking, Reputation, Brightedge, Sprout Social and Gaggle.
Optimized content for search: I implemented a content optimization strategy that improved the website's search engine rankings. By optimizing meta tags, headings, and URLs, I increased organic traffic by 45% within a period of three months. Strategy development and implementation: Creating and implementing comprehensive marketing strategies that align with business objectives. Social media management: Developing and executing effective social media campaigns that maximize reach, engagement, and conversions.
Content creation: Creating compelling and engaging content that resonates with target audiences across different digital platforms. Content included blog posts, social media posts, videos, landing pages, magazine content, banners and website copy. Increased email open and click-through rates: I designed and developed successful email marketing campaigns that increased lead generation and customer retention. This involved creating compelling email templates, A/B testing subject lines, and analyzing campaign performance.
Web development: Utilizing HTML, CSS, and AEM to build and maintain website optimization.
Project management: Overseeing budgets, managing timelines, and coordinating with vendors to ensure seamless project execution. I also managed our company magazine, blogs, website development, product promotion, social media, ads, on-hold messaging and atm screens.
Increased Ad Spend ROI: I increased the company's ad spend ROI by 28% within a period of seven months. This involved analyzing campaign performance, identifying areas for improvement, and implementing optimization strategies. Adobe Experience Manager (AEM): Proficient in utilizing Adobe Experience Manager to create and manage engaging digital experiences and web developments. SEO: Implementing search engine optimization strategies to improve organic search engine rankings and drive website traffic.
California Bank & Trust San Diego, California
2021 -2023
DIGITAL MARKETING SPECIALIST/STRATEGIST
EDUCATION & CERTIFICATIONS
P a g e 3
Advanced Google Analytics
Google Analytics for business
Inbound Marketing Certification
HubSpot Academy
Social Marketing Certification
Hootsuite Academy
Best Practices for Content Marketing Strategies
Association of National Advertisers (ANA) Training Brand Building with Customer Insights
Association of National Advertisers (ANA) Training Brand Activations that Drive Results
Association of National Advertisers (ANA) Training Hootsuite Platform Certification
Hootsuite Academy
Digital Marketing Certification
Google Digital Garage
Stukent Marketing Certification
Stukent Academy
Digital Analytics Strategies for Marketers
Association of National Advertisers (ANA) Training Sprint Planning & Project Estimation
Association of National Advertisers (ANA) Training Advanced Email Marketing
Association of National Advertisers (ANA) Training Advertising: Managed marketing advertisement via social media communications as well as internal communications amongst our team members.
Analytics: Provided in depth analysis reports of market share customer satisfaction as well as data analytics for our marketing campaign. Email: Restructured and optimized the company’s emails that increased open rates and conversion rates.
Automation: Utilized automation tools to set up an automated outbound lead generation campaign.
Strategy: Created a brand awareness campaign and the company’s content marketing strategy, which increased monthly leads by 30%. Website: Increased website traffic via inbound marketing tactics including blog and infographic creation.
Partnerships: Established partnerships with industry experts to help further the company’s online presence.
Content creation: Created and executed marketing campaigns, including social media, email marketing, and online advertisements. Promotion: Developed and executed promotional strategies to drive brand awareness and increase customer engagement.
REFERENCES
Creative Director Manager
Contact: 310-***-****
RON GLIGIC
California Bank & Trust
Owner/CEO Manager
Contact: 951-***-****
RICHARD MARQUEZ
1800 Water Damage
Senior Designer Associate
Contact: 951-***-****
DIANA RAMOS
California Bank & Trust
C O M M U N I T Y &
V O L U N T E E R E F F O R T S
FEEDING SAN DIEGO EVENT
Led a group of volunteers to help support
the local community by assisting with food
distribution at Feeding San Diego.
Sorted and packaged 2,400 pounds of
food to aid in feeding 800 families.
Event Coordinator/Volunteer
KIKU GARDENS BENTO
PROGRAM
Volunteer
Volunteered my time to the Kiku Gardens
Retirement home.
Cooked Japanese homestyle meals for the
retirement home residents and packaged
the food for distribution.
JUNIOR ACHIEVEMENT
Event Coordinator/Volunteer
Helped educate students on financial
literacy, which will enable them to better
prepare for success in potential careers.
1800 Water Damage Temecula, California
2018 - 2021
JUNIOR MARKETING MANAGER