Customer Service Patient Care
Resume:
Annia Giron Vinas
Phone: 239-***-**** E-Mail: **********@*****.***
Objective
Seeking an opportunity to fulfill the invaluable and challenging role as a Phlebotomist. Knowledge in customer service, anatomy, physiology, infection control, and specimen processing to enhance the growth of the facility of placement. Skills
Great ability of customer service and interpersonal skills. Speak Spanish and English.
Computer Knowledge: Microsoft Office: Excel, Word, Power Point.
Time Management.
Phlebotomy and specimen collection.
Venipuncture.
Patient care and empathy.
HIPPA compliance.
Recording data and documented control.
Biohazard waste disposal.
Infection control.
Knowledge of medical terminology.
Positioning, transferring, and moving patients.
Recording vital signs and measurements
Education Current 2024
Nursing Associate EDP University of Puerto Rico Puerto Rico. December 2023
Certified Phlebotomy Technician (CPT). Zeal Technical Institute. FL U.S.A. July 1994
High School Diploma. IPU: Raul Cepero Bonilla Cuba Certifications
● Registered Phlebotomist Technician (2023)
● Pharmacy Technician Auxiliary (2022).
● Nursing Auxiliary Spain (2021)
● First Aid, CPR- American Red Cross
● OSHA, HIV/AIDS, BLS/AED
● Medical Errors.
Work History
Residencia de Ancianos San Jose.
Certified Nursing Assistant- Galicia, Spain (2020-2022).
● Assist patients with the coordination of services from various settings as appropriate and recognize quality of care issues escalating them appropriately.
● Administered medications and monitored responses while working with healthcare teams.
● Procedures of the health and rehabilitation center.
● Assesses patient needs and develops the plan of care based on collection of data.
● Provide basic patient care: changed bed lines, bathing, dressing and serving meals.
● Assist patients in moving in and out of beds, baths, wheelchairs.
● Answers patient’s call lights and requests; and reporting observations of the patient to nursing supervisor.
● Documents actions by completing forms, reports, logs, and records. REFERENCES- Upon request
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