Pharmacy Technician Customer Service
Resume:
Demetria Muhammad
Cleveland, OH *****
********.********@*****.***
MY OBJECTIVE IS TO FIND MEANINGFUL EMPLOYMENT
THAT GIVES ME THE OPPORTUNITY TO SERVICE MY
COMMUNITY WHILE DOING SOMETHING THAT I ENJOY.
Authorized to work in the US for any employer
Work Experience
Shift Manager/Pharmacy Technician
CVS Pharmacy - Strongsville, OH
November 2023 to Present
Shift supervisor/manager front store
Pharmacy technician
Customer service throughout store
Closing manager
Direct Support Staff Manager
Benchmark Behavioral Health Systems - Woodmere, OH November 2022 to November 2023
• manage day to day activities for assigned house: including daily menu prep, shopping, managing and transporting to appointments, and maintaining communications with health and program professionals to ensure that each client receives appropriate services.
• manage scheduling and staff interactions with clients. Direct Care Staff
Kathy's Care Homes - Farrell, PA
December 2021 to November 2022
• work with troubled ladies to establish daily habits and behaviors conducive to a productive day to day lifestyle.
• establish and maintain working relationships with schools, social services, and healthcare professionals to promote healthy living for residents.
Counselor Parent
George Junior Republic - Grove City, PA
December 2013 to March 2021
Responsibiities included:
- daily supervision of live-in youth
- daily meal supervision
- weekly anger management and drug and alcohol groups Pharmacy Technician
Giant Eagle - Hermitage, PA
September 2011 to March 2013
• Data entry
• Accept and process prescriptions
• Fill prescriptions
• Cash register
Bus Monitor
Mercer County Head Start - Farrell, PA
September 2010 to December 2011
• Monitor head start children on the ride to and from school
• Substitute in the classroom when needed.
Assistant Girls Volleyball Coach
Farrell Area School District - Farrell, PA
September 2009 to November 2010
• ASSIST COACH WITH EVERYDAY ACTIVITIES INCLUDING DRILLS AND
• DISCIPLINE. ALSO ASSIST WITH EQUIPMENT AND FUNDRAISERS. Dietary Aide
Nugents Convalescent Home - Hermitage, PA
August 2010 to September 2010
Responsible for organizing dinner trays for residents. Also helped with clean up. Self Farrell, PA
TUTOR AND HOME SCHOOL ADVISOR 09/1998 - 09/2010
*INCLUDE PROVIDING ASSISTANCE TO STUDENTS WHO ATTEND SCHOOL FROM HOME
*HELP CHILDREN WITH HOME WORK AFTER SCHOOL
West Telemarketing Lp San Antonio, TX
TELEMARKETER 01/2007 - 08/2007
* INCLUDED TAKING INBOUND CALLS INCLUDING RETURNS, EXCHANGES, AND GENERAL COMPLAINTS
*TOOK CREDIT CARD ORDERS FOR PRODUCTS SOLD BY THE COMPANY Child Care Worker (CCW)
Crossroads Group Home - Farrell, PA
March 1999 to October 1999
*SUPERVISING CHILDREN PLACED INTO HOME BY THE STATE DEMETRIA J. MUHAMMAD
*RESPONSIBILITIES INCLUDED FOLLOWING DAILY PLAN FOR EACH CHILD AND HELPING THEM WITH DAILY Education
Associate degree in Healthcare Administration
UNIVERSITY OF PHOENIX
June 2007 to January 2009
High school diploma
FARRELL HIGH SCHOOL - Farrell, PA
September 1979 to June 1992
Skills
• schedule, manage, and transport to appointments
• Tutoring
• Childcare
• Dietary aide experience
• conference with healthcare professionals
• Pharmacy technician experience
• Telemarketing
• managing staff
• Organizational Skills
• Leadership
• Dietary department experience
• Sports coaching
• Fundraising
• Data entry
• Medication Administration
• Developmental Disabilities Experience
• Crisis Intervention
• Computer skills
• Management
• Microsoft Outlook
• Time management
• Microsoft Powerpoint
• Program management
Assessments
Customer focus & orientation — Proficient
May 2023
Responding to customer situations with sensitivity Full results: Proficient
Home health aide skills — Proficient
May 2023
Providing care to patients in a home setting
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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