Administrative Specialist Call Center
Resume:
Dreona
Jackson
Experience
Benefits Analyst/ Call Center Rep-
Employee Benefits Division-EBD
**-**-****- **-**-2023
Local Office Administrative Specialist-Clerical Supervisor
Arkansas Department of Human Services • DCO
12-17-2018–11-11-2022
Administrative Specialist III • Investigator’s Secretary - Arkansas State Police, Crimes Against Children Division-ASP
09-04-2018–12-14-2018
Administrative Specialist II • I.D. Bureau - Arkansas State Police-ASP
08-13-2008–11-01-2018
Manager • Carhop -Sonic Drive-In-SDI
*5 years of Administrative Experience
●Filing
●Typing
●Clerical
●Inventory
●Interviewing
●Problem Solver
●Mail Distributer
●Report Preparer
●Staff Management
●Case Management
●Schedule Coordinator
●Front Desk- Receptionist
●Electronic Document Scanner
●Microsoft-Office, Excel, Word, PowerPoint, Outlook, Edge
Education, Training, & Accomplishments
●Graduate – Arkansas Grantham University-
AA Paralegal Studies-06/14/2022.
Skills
●Creativity
●Research
●Multitask
●Organization
●Problem Solving
●Decision Making
●Detail-Orientation
●Interpersonal Communication
Awards
●Associates of Arts in Paralegal Studies-Degree-June 14, 2022 -Cum Laude
●Administrative Professional Certification
References
Kimberly Williams 501-***-****-EBD
Michelle Knox 501-***-****-DCO
LeighAnne Anderson 501-***-****-ASP
Tammy Dulaney 501-***-****-ASP
102 Palm St.
Jacksonville, AR 72076
**************@*****.***
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